Empanelment Analyst

One Community Health; United States; Hybrid; USD 65,000 - 90,000; Full time

Job summary

One Community Health is seeking an Empanelment Analyst to support the provider empanelment program by maintaining patient-provider assignments, monitoring panel performance, and developing reports and dashboards to drive operational decisions.

Based in Midtown - Sacramento, CA with a hybrid schedule requiring 3 days on-site, this role collaborates with clinic managers, care teams, and leadership to optimize panel size, provider capacity, and data quality.

Qualifications

• Diploma or related field or equivalent experience.
• Two years of experience in healthcare operations, analytics, panel management, population health, or related field.
• Intermediate advanced proficiency in Microsoft Excel.
• Experience with healthcare data, reports, and operational metrics.
• Strong analytical, organizational, and problem-solving skills.

Responsibilities

• Generate monthly panel reports and review PCP assignments.
• Calculate continuity of care percentages and adjust for coverage schedules.
• Resolve unassigned patients by reviewing appointment history and records.
• Monitor influx of new patients and analyze provider capacity for absorption.
• Track panel size against right size and discuss adjustments with leadership.
• Maintain and update patient status changes and PCP assignments in the PM system.
• Collaborate with clinic managers, providers, and care teams to maintain empanelment processes.
• Develop workflows and dashboards for panel management, empanelment, and risk stratification.

Skills

Microsoft Excel

Healthcare analytics

Data interpretation

Electronic health records

Reports and dashboards

Education

Diploma or related field

Tools

Azara

EPIC OCHIN

BI reporting tools

Job description

Remote.

The Empanelment Analyst supports the organization’s provider empanelment program by maintaining accurate patient-provider assignments, monitoring panel performance, and developing reports and dashboards to support operational decision‑making.

Location: Midtown - Sacramento, CA (95811). Hybrid schedule requires 3 days per week on‑site.

ESSENTIAL FUNCTIONS

• Generate monthly panel reports and review PCP assignments.
• Calculate continuity of care percentages for each provider; adjust for vacation coverage schedules and other factors.
• Resolve unassigned patients by reviewing appointment history (and possibly the clinical record) to determine appropriate assignment.
• Monitor influx of new patients into provider panels and analyze provider capacity to absorb new patients; review issues with the VP of Health Services and Chief Health Officer and reassign as appropriate.
• Assess panel size against “right size” and discuss any needed adjustments with the VP of Health Services and the Chief Health Officer and/or the medical management team.
• Track patient status changes—including death, transfer to other care—and make needed changes in the practice management system.
• Review transfer of care requests, including:
  • Patient‑initiated PCP change requests: facilitate discussion between and obtain approval from the current assigned PCP and future PCP; make the change in the practice management system.
  • Provider‑initiated PCP change requests: facilitate discussion between the current PCP and potential future PCP; obtain agreement of acceptance by the new PCP; make the change in the practice management system.
• Track provider status changes (transfer, termination, sabbatical, medical leave, etc.) and:
  • Evaluate impact on the assigned panel of patients.
  • Reassign panel to other clinic providers according to panel capacity.
  • Notify affected patients of new PCP assignment.
• Collaborate with clinic managers, providers and care teams in the implementation and ongoing maintenance of the provider empanelment process.
• Assist in the development of workflows and protocols to maximize outcome reporting.
• Own the panel reporting process, including data cleanup, provider alignment, and validation to ensure accuracy and integrity of empanelment data.
• Develop dashboards and reporting tools to support panel management, empanelment, and risk stratification, utilizing systems such as Azara, EPIC OCHIN, and BI reporting tools.
• Partner with IT and Population Health teams to optimize data sources and reporting workflows that support patient outreach, recall initiatives, and care gap closure.
• Develop and implement data strategies that optimize efficiency and data quality.
• Assist with daily review appointments to ensure patients are scheduled with PCP.
• Adhere to attendance and punctuality policies.
• Maintain established departmental policies and procedures.
• Support the vision, mission and goals, and demonstrate commitment to the values of the organization.
• Enhance professional growth and development through participation in educational programs, current literature, in‑service meetings, and workshops.

MINIMUM REQUIREMENTS

• Diploma, or a related field; or equivalent combination of education and experience.
• Two years of experience in healthcare operations, healthcare analytics, panel management, population health, or related field.
• Intermediate advanced proficiency in Microsoft Excel.
• Experience working with healthcare data, reports, and operational metrics.
• Strong analytical, organizational, and problem‑solving skills.
• Ability to interpret data and communicate findings to operational and clinical stakeholders.
• Experience with electronic health records and healthcare reporting systems.

PREFERRED BACKGROUND

• Ability to collaborate effectively across a broad spectrum of backgrounds and perspectives. Candidates who demonstrate inclusive thinking and interpersonal awareness help strengthen our commitment to equitable and compassionate care for all.
• Demonstrated person‑centered approach and familiarity with trauma‑informed systems and restorative practices.

Reasonable Accommodations One Community Health endorses and supports the Americans with Disabilities Act of 1990 (ADA) and the California Fair Employment and Housing Act (FEHA) and is committed to providing reasonable accommodations to qualified individuals with disabilities who are applicants or employees who need accommodations. If you require an accommodation due to a disability to complete this application or you are experiencing difficulty submitting your application, please contact us at [e-mail].