Emerging Store Leader: Pharmacy & Retail Ops

Walgreens Co.; San Juan (PR); On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens Co. is seeking a Store Operations Leader to supervise customer service associates and drive high standards in both front-end and pharmacy operations.

The role requires strong leadership, performance management, and the ability to collaborate with the Store Manager to achieve company deliverables. Location includes San Juan, Puerto Rico, with a focus on service excellence and store profitability.

Qualifications

• Bachelor’s degree or two years supervisory retail experience.
• Strong leadership, communication, and business acumen.
• Fluency in English required, except in Puerto Rico.

Responsibilities

• Engage customers and patients, resolve complaints, and deliver exceptional service.
• Supervise front-end and pharmacy operations, optimize store profitability.
• Lead recruitment, performance management, and team development.
• Plan and communicate store strategy with the Store Manager.
• Monitor inventory, cash handling, and adherence to control procedures.
• Ensure safety, compliance with policies, and handling of assets.

Skills

Leadership

Communication skills

Business acumen

Ethics

Self-motivation

Education

Bachelor’s degree

High School Diploma/GED and two years supervisory experience

Job description

Walgreens Co. is seeking a Store Operations Leader to supervise customer service associates and drive high standards in both front-end and pharmacy operations.

The role requires strong leadership, performance management, and the ability to collaborate with the Store Manager to achieve company deliverables. Location includes San Juan, Puerto Rico, with a focus on service excellence and store profitability.