Emerging Salesforce Administrator — Growth Path

QGenda; Atlanta (GA); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, dental and vision insurance (

Paid time off (PTO)

Parental leave

401(k) with company match

Costco membership

Cell phone stipend

Commuter benefits

In-office perks

Job summary

QGenda, headquartered in Atlanta, is hiring an Associate Salesforce Administrator to support, maintain, and streamline day-to-day operations on our Salesforce platform. You will work with the Salesforce Platform Manager and Senior Administrators to learn our platform and grow into more advanced duties.

We expect 1–2 years of Salesforce exposure, strong communication, and a collaborative approach. This is a hybrid role with growth toward Salesforce Certified Administrator within three years of

Qualifications

• 1–2 years of hands-on exposure or structural familiarity with Salesforce or a similar CRM environment.
• Excellent verbal and written communication skills with a user-first support mindset.
• Analytical thinker with problem-solving and troubleshooting abilities.
• Strong organizational skills to handle multiple requests.
• Detail-oriented with accuracy across system changes and data requests.

Responsibilities

• Take primary ownership of incoming operational tickets, ensuring timely resolutions.
• Manage basic user administration: provisioning, deprovisioning, passwords, roles, and permissions.
• Execute routine data tasks: uploads, exports/imports, and account maintenance.
• Provide responsive, everyday system support and escalate complex issues when needed.
• Adhere to ticketing workflows, documentation policies, and handling practices.

Skills

Ticket management

Access control

Data operations

General troubleshooting

Process alignment

Communication

Analytical thinking

Prioritization

Quality focus

Team attitude

Tools

Salesforce

Jira

ServiceNow

Excel

Job description

QGenda, headquartered in Atlanta, is hiring an Associate Salesforce Administrator to support, maintain, and streamline day-to-day operations on our Salesforce platform. You will work with the Salesforce Platform Manager and Senior Administrators to learn our platform and grow into more advanced duties.

We expect 1–2 years of Salesforce exposure, strong communication, and a collaborative approach. This is a hybrid role with growth toward Salesforce Certified Administrator within three years of