Associate Salesforce Administrator: Grow Your Admin Skills

iA American Warranty Group; Austin (TX); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible Health Insurance

Dental Insurance

Vision Insurance

401(k) with company match

PTO Plan

Employee and family assistance program

Ergonomic furniture program

Performance bonus

Job summary

iA American Warranty Group seeks an Associate Salesforce Administrator to support and enhance our Salesforce platform, enabling business teams to work efficiently and deliver exceptional service. This role offers growth in Salesforce expertise within a collaborative, learning-focused environment.

You'll work across Sales Cloud, Service Cloud, and Marketing Cloud, maintain data quality, and provide end-user guidance. A hybrid work setup is available with competitive benefits.

Qualifications

• 3–5 years Salesforce administration experience, preferably with Sales/Service Cloud.
• Salesforce Administrator Certification or willingness to obtain within the first year.
• Associate or bachelor’s degree in IS, Business Admin, CS, Data Analytics or related field.
• English proficiency: Intermediate required to collaborate and document.

Responsibilities

• Configure, maintain, and support Salesforce users, security settings, custom objects, workflows, reports, and dashboards.
• Support business processes across Sales Cloud, Service Cloud, and Marketing Cloud while assisting with platform enhancements and user adoption initiatives.
• Maintain data quality through data imports, exports, validation, reconciliation, and issue resolution activities.
• Support Salesforce governance, system testing, release management, documentation, and continuous improvement efforts.
• Provide end-user support, onboarding, training, and guidance to help teams maximize Salesforce capabilities and best practices.

Skills

Analytical skills

Problem-solving

Attention to detail

Communication

Stakeholder support

Adaptability

Collaboration

Willingness to learn

Salesforce admin experience

Education

IS / Business / CS / Data Analytics degree

Salesforce Admin Certification

Tools

Data Loader

Power BI

Tableau

Qlik

SQL Server

Snowflake

Job description

iA American Warranty Group seeks an Associate Salesforce Administrator to support and enhance our Salesforce platform, enabling business teams to work efficiently and deliver exceptional service. This role offers growth in Salesforce expertise within a collaborative, learning-focused environment.

You'll work across Sales Cloud, Service Cloud, and Marketing Cloud, maintain data quality, and provide end-user guidance. A hybrid work setup is available with competitive benefits.