Salesforce Growth Administrator – Automate, Optimize, Scale

Lessen; Chicago, Northern (IL, KY); Hybrid; USD 110,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation

Health, Dental, Vision, Life

401K retirement savings plan

Paid vacation and holidays

Job summary

Lessen in Chicago, IL is seeking a Salesforce Administrator to own the end-to-end Salesforce experience for our sales teams. The role drives scalable, secure configuration and optimization of the Salesforce platform to support growth across Sales, Marketing, and Enterprise operations.

The ideal candidate has 4+ years of Salesforce Administration in a sales-focused setting, with advanced Salesforce Cloud expertise and familiarity with AI tools, ZoomInfo, and Navigator integrations.

Qualifications

• Bachelor's degree in related field, or equivalent work experience.
• 4+ years of hands-on Salesforce Administration experience in a sales-focused environment.
• Advanced skills in Salesforce, including Salesforce Sales Cloud and Salesforce Marketing Cloud.
• Experience working for a service provider or SaaS technology company strongly preferred.
• Proficient in Microsoft Office Suite, Smartsheet, and efficiency software such as Microsoft Teams and Zoom.
• Working knowledge of Salesforce Agentforce, EinsteinAI; Claude or similar AI tools, ZoomInfo, LinkedIn Sales Navigator, CLM systems, and Salesforce DevOps tools.

Responsibilities

• Owns the end-to-end Salesforce user experience for the sales and account management organization through the configuration, design, functionality, and end-user support of the Salesforce platform, including Sales Cloud and Marketing Cloud.
• Actively engages with business stakeholders to gather & analyze requirements and propose solutions that leverage Salesforce functionality.
• Translates approved solutions into actionable deliverables, ensuring high levels of quality, accuracy, and process consistency.
• Partners with organization leader to document and manage the evolution of the overall Salesforce architecture ensuring scalability, performance and alignment with organizations direction and business objectives.
• Collaborates with Sales, Marketing, Operations, and Legal to automate high-friction manual tasks, including the use of AI automation.
• Manages the integration of applications connected to Salesforce.com, including but not limited to ZoomInfo, Microsoft Teams, Sales Navigator, and more.
• Leads data governance initiatives that underpin our reporting and sales forecasting, delivering a transparent and actionable view of our global sales to the executive suite.
• Supports the Enterprise Team in cross-functional projects and strategic changes to systems and processes.
• Trains sales and account management teams to utilize Salesforce and other related tools through best practices including distribution of training materials.

Skills

Salesforce Administration

Sales Cloud

Marketing Cloud

AI tools

Microsoft Office Suite

Smartsheet

Zoom/Teams integration

Education

Bachelor's degree or equivalent

Tools

Sales Cloud

Salesforce Marketing Cloud

Salesforce DevOps

ZoomInfo/LinkedIn Navigator

Job description

Lessen in Chicago, IL is seeking a Salesforce Administrator to own the end-to-end Salesforce experience for our sales teams. The role drives scalable, secure configuration and optimization of the Salesforce platform to support growth across Sales, Marketing, and Enterprise operations.

The ideal candidate has 4+ years of Salesforce Administration in a sales-focused setting, with advanced Salesforce Cloud expertise and familiarity with AI tools, ZoomInfo, and Navigator integrations.