Emerging Branch Manager — Retail Ops & Team Growth

Clark Associates, Inc.; Baltimore (MD); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Clark Associates, Inc. is seeking a Branch Manager to lead daily operations of a Baltimore retail location, overseeing sales, marketing, staffing, inventory control, and customer relations. The role includes managing a large warehouse, achieving targets, and developing a 4–5 week store schedule while mentoring a 25–40 person team.

A strong focus on process discipline and local market growth is required. This on-site leadership position offers opportunities to influence service quality, safety,

Responsibilities

• Manage a 30,000 sq.ft. warehouse/retail operation in a B2B sales environment
• Achieve sales targets and monitor KPIs against budgets
• Develop and train 25–40 team members with consistent processes and company values
• Plan, evaluate, and optimize operations for efficiency and cost effectiveness
• Ensure adherence to company standards, handling escalated complaints and incidents
• Maintain accurate inventory and compliance with regulatory and quality standards
• Create a 4– to 5-week work schedule communicated two weeks in advance
• Apply DISC profiling to build a cohesive, high-performing team
• Support Membership and Gold Membership growth in the local market
• Promote TRS.com usage across the customer base
• Identify marketing leads and opportunities for future growth
• Oversee safety and maintenance of building and equipment; identify charities to support locally

Job description

Clark Associates, Inc. is seeking a Branch Manager to lead daily operations of a Baltimore retail location, overseeing sales, marketing, staffing, inventory control, and customer relations. The role includes managing a large warehouse, achieving targets, and developing a 4–5 week store schedule while mentoring a 25–40 person team.

A strong focus on process discipline and local market growth is required. This on-site leadership position offers opportunities to influence service quality, safety,