Emergency Veterinary Intake Coordinator | Day & Overnight

Animal-Emergency-and-Referral-Center-of-Minnesota-1; Oakdale (MN); On-site; USD 42,000 - 52,000; Full time

Job summary

Animal Emergency & Referral Center of Minnesota (AERC) is seeking a Veterinary Intake Coordinator to serve as the medical heartbeat of our 24/7 emergency service. You’ll evaluate incoming emergency patients, obtain vital signs, coordinate patient flow, and communicate with clients and the medical team to ensure timely care.

This role combines medical acuity with client interaction in a fast-paced environment, working with veterinarians, technicians, assistants, and front desk staff to keep

Qualifications

• Veterinary Assistant, Licensed Veterinary Technician (LVT), or equivalent veterinary medical experience.
• Ability to accurately obtain patient vital signs.
• Excellent communication and client service skills.
• Strong organizational and multitasking abilities.
• Confidence working in a busy emergency environment.
• Experience using electronic medical records and computer systems.

Responsibilities

• Obtain presenting and recheck vital signs on emergency patients.
• Identify abnormal findings and communicate concerns to the medical team.
• Document patient information accurately in the medical record.
• Help prioritize incoming patients and support the triage process.
• Coordinate patient movement throughout the hospital.
• Provide timely updates to clients and the medical team.
• Monitor wait times and maintain patient flow.
• Assist with light Veterinary Assistant duties when intake responsibilities allow.
• Occasionally assist with front desk tasks when patient care needs have been met.

Skills

Communication

Client service

Multitasking

Organizational

Calm under pressure

Vital signs assessment

Education

Licensed Veterinary Technician (LVT)

Veterinary Assistant experience

Tools

Electronic Medical Records

Computer systems

Job description

Animal Emergency & Referral Center of Minnesota (AERC) is seeking a Veterinary Intake Coordinator to serve as the medical heartbeat of our 24/7 emergency service. You’ll evaluate incoming emergency patients, obtain vital signs, coordinate patient flow, and communicate with clients and the medical team to ensure timely care.

This role combines medical acuity with client interaction in a fast-paced environment, working with veterinarians, technicians, assistants, and front desk staff to keep