Veterinary Intake Coordinator

Animal-Emergency-and-Referral-Center-of-Minnesota-1; Oakdale (MN); On-site; USD 42,000 - 52,000; Full time

Job summary

Animal Emergency & Referral Center of Minnesota (AERC) is seeking a Veterinary Intake Coordinator to serve as the medical heartbeat of our 24/7 emergency service. You’ll evaluate incoming emergency patients, obtain vital signs, coordinate patient flow, and communicate with clients and the medical team to ensure timely care.

This role combines medical acuity with client interaction in a fast-paced environment, working with veterinarians, technicians, assistants, and front desk staff to keep

Qualifications

• Veterinary Assistant, Licensed Veterinary Technician (LVT), or equivalent veterinary medical experience.
• Ability to accurately obtain patient vital signs.
• Excellent communication and client service skills.
• Strong organizational and multitasking abilities.
• Confidence working in a busy emergency environment.
• Experience using electronic medical records and computer systems.

Responsibilities

• Obtain presenting and recheck vital signs on emergency patients.
• Identify abnormal findings and communicate concerns to the medical team.
• Document patient information accurately in the medical record.
• Help prioritize incoming patients and support the triage process.
• Coordinate patient movement throughout the hospital.
• Provide timely updates to clients and the medical team.
• Monitor wait times and maintain patient flow.
• Assist with light Veterinary Assistant duties when intake responsibilities allow.
• Occasionally assist with front desk tasks when patient care needs have been met.

Skills

Communication

Client service

Multitasking

Organizational

Calm under pressure

Vital signs assessment

Education

Licensed Veterinary Technician (LVT)

Veterinary Assistant experience

Tools

Electronic Medical Records

Computer systems

Job description

Veterinary Intake CoordinatorDay & Overnight Opportunities | Emergency Veterinary MedicineDo you thrive in the fast pace of emergency medicine but love interacting with clients just as much as patients? Are you the person who can calmly assess a patient, gather critical information, and keep everything moving when the lobby is full?Animal Emergency & Referral Center of Minnesota (AERC) is looking for Veterinary Intake Coordinators to become the medical heartbeat of our Emergency Service. This is not a traditional front desk position. Instead, you'll be the first medically trained team member to evaluate incoming emergency patients, obtain vital signs, coordinate patient flow, and help ensure every pet receives timely care.We currently have Day and Overnight full-time opportunities available.What You'll DoAs our Veterinary Intake Coordinator, you'll work alongside emergency veterinarians, technicians, assistants, and our front desk team to keep patients moving safely and efficiently through the hospital.You'll:Obtain presenting and recheck vital signs on emergency patientsIdentify abnormal findings and immediately communicate concerns to the medical teamDocument patient information accurately in the medical recordHelp prioritize incoming patients and support the triage processCoordinate patient movement throughout the hospitalProvide timely updates and communication between clients and the medical teamMonitor wait times and help maintain exceptional patient flowAssist with light Veterinary Assistant duties when patient intake responsibilities allowOccasionally assist with front desk tasks when patient care needs have been metThis Position Is Perfect For...Veterinary Assistants ready for a more medically focused roleLicensed Veterinary Technicians looking to combine patient care with client interactionExperienced veterinary professionals who enjoy organization, communication, and fast-paced emergency medicinePeople who stay calm under pressure and love being the person who keeps everything running smoothlyWhat We're Looking ForWe're looking for someone who has:Veterinary Assistant, Licensed Veterinary Technician (LVT), or equivalent veterinary medical experienceThe ability to accurately obtain patient vital signsExcellent communication and client service skillsStrong organizational and multitasking abilitiesConfidence working in a busy emergency environmentExperience using electronic medical records and computer systemsEmergency or specialty veterinary experience is a plus, but not required.Why AERC?At AERC, you'll join a team that is:Locally owned and independentOne of Minnesota's premier emergency and specialty veterinary hospitalsCollaborative, supportive, and team-focusedCommitted to continued education and professional developmentDedicated to delivering outstanding medicine and exceptional client careEvery day is different, every patient matters, and every team member makes a difference.ScheduleThis is a full-time, on-site position in our 24/7 emergency hospital.Current openings include:Day ShiftOvernight ShiftWeekend and holiday availability is required as part of our emergency care team.Ready to Make an Impact?If you love emergency medicine, enjoy helping clients through stressful situations, and want to play a critical role in patient care from the moment they walk through the door, we'd love to meet you.