Emergency Veterinary Care Coordinator (Part-Time)

Brief Media, Inc.; Vienna, Northern (VA, KY); Hybrid; USD 23,000 - 28,000; Part time

Job summary

PetVet Care Centers' Hope Advanced Veterinary Center in Vienna, Virginia has an opening for a Part Time Care Coordinator - Emergency to support administrative and customer service functions in a high-performing hospital.

The role requires 2-3 years of reception experience in human or veterinary medicine, 18+ years old, and offers rotating morning/afternoon/evening shifts. Join a nationwide network delivering compassionate, pet-focused care.

Qualifications

• 2-3 years of experience in reception for human or veterinary medicine.
• Veterinary Assistant experience not required but a plus!
• Applicants must be 18 years of age or older to be considered for this position.

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Reception experience

Customer service

Human/veterinary medicine

Job description

PetVet Care Centers' Hope Advanced Veterinary Center in Vienna, Virginia has an opening for a Part Time Care Coordinator - Emergency to support administrative and customer service functions in a high-performing hospital.

The role requires 2-3 years of reception experience in human or veterinary medicine, 18+ years old, and offers rotating morning/afternoon/evening shifts. Join a nationwide network delivering compassionate, pet-focused care.