Emergency Vet CSR - Part-Time, Evenings/Overnights

Georgia Veterinary Emergency and Triage Services -GVETS; Watkinsville (GA); On-site; USD 20,000 - 28,000; Part time

Benefits offered by this job

Learn, teach, experience thrills

Awesome teammates to collaborate with

Fun and exciting place to work

401(k)

401(k) matching

Competitive salary

Job summary

Georgia Veterinary Emergency and Triage Services (GVETS) in Watkinsville, GA, is seeking an Emergency Veterinary Receptionist – CSR (Part-Time) to greet clients, triage calls, and support the medical team during evenings, overnights, weekends, and holidays.

As the first friendly voice, you will explain options, enter records, and help with payments, while joining a collaborative team that delivers compassionate emergency care.

Qualifications

• Excellent communication and multitasking skills.
• Calm, friendly, and confident demeanor in fast-paced or emotional situations.
• A genuine love for animals and the people who love them.
• Flexible availability for evenings, weekends, and holidays.
• Previous veterinary, medical, or customer service experience is a plus—but not required.

Responsibilities

• Greet clients with warmth, kindness, and professionalism—both in person and on the phone.
• Answer phones and help triage emergency calls and walk-in cases.
• Share important information with the medical team quickly and clearly.
• Explain hospital policies, procedures, and financial options in a supportive way.
• Enter client and patient information accurately into medical records.
• Process invoices and payments with attention to detail.
• Offer reassurance and compassion during emotional and high-stress situations.
• Work closely with veterinarians, technicians, and fellow CSRs to keep the hospital running smoothly.
• Maintain a clean, organized, and welcoming front desk and lobby.
• Support hospital safety, infection control, and emergency protocols.

Skills

Communication

Customer service

Multitasking

Empathy

Job description

Georgia Veterinary Emergency and Triage Services (GVETS) in Watkinsville, GA, is seeking an Emergency Veterinary Receptionist – CSR (Part-Time) to greet clients, triage calls, and support the medical team during evenings, overnights, weekends, and holidays.

As the first friendly voice, you will explain options, enter records, and help with payments, while joining a collaborative team that delivers compassionate emergency care.