Emergency Veterinary Receptionist CSR Part time b OVERNIGHTS

Georgia Veterinary Emergency and Triage Services -GVETS; Watkinsville (GA); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Flexible schedule

Opportunity for advancement

Job summary

A new emergency veterinary clinic in Watkinsville is seeking a part-time Client Service Representative. This role involves greeting clients, managing phones, and ensuring smooth operations during high-stress situations. Candidates should have excellent communication skills, a friendly demeanor, and availability for evening, weekend, and holiday shifts. Join a dedicated team in a supportive, fast-paced work environment that values growth and animal care.

Qualifications

• Previous veterinary, medical, or customer service experience is preferred.
• Genuine love for animals and their owners is essential.
• Flexible availability for evenings, weekends, and holidays.
• Genuine love for animals and the people who love them.
• Positive attitude and team-first mindset.
• Flexible availability for evenings, weekends, and holidays.

Responsibilities

• Greet clients warmly and professionally.
• Answer phones and triage emergency calls.
• Assist in maintaining a clean front desk area.
• Enter client and patient information accurately into records.
• Process invoices and payments with attention to detail.
• Support veterinarians and technical staff to keep the hospital running smoothly.

Skills

Excellent communication

Multitasking skills

Calm demeanor under stress

Friendly attitude

Animals lover

Team player

Job description

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Flexible schedule
• Opportunity for advancement

Emergency Veterinary Receptionist – Client Service Representative (CSR) (Part-Time)-b

Overnight, Weekend, Holidays

📍 Georgia Veterinary Emergency and Triage Services (GVETS) – Watkinsville, Georgia 🕒 Part-Time | Evenings/Overnights, weekends, and holidays required ,( SEE BELOW) Location: Georgia Veterinary Emergency and Triage Services (GVETS), Watkinsville, Georgia Schedule: Evenings/Overnights, Weekends & Holidays Required

Welcome to GVETS!

Fast-paced. Fun. Fulfilling. Growing Rapidly. GVETS is a new Emergency and Critical Care hospital, opened just 6 weeks ago and already growing fast. This is your chance to be part of an Emergency and Critical Care team from the ground up—help shape our culture, grow with us, and become part of a supportive family that’s excited about what we’re building together.

We’re looking for friendly, passionate team members who want to help us grow while building a fun, supportive workplace. Every shift brings new cases, new challenges, and new opportunities to learn. If you love staying busy, enjoy working with an incredible team, and want to feel genuinely excited to come to work, you’ll fit right in here!

About the Role

As a Client Service Representative (CSR), you’ll be the welcoming face and calming voice for pet owners during some of their most stressful moments. You’ll help keep things running smoothly at the front desk while supporting our doctors, technicians, and—most importantly—our patients and their families.

What You’ll Be Doing

Client Communication & Support

• Greet clients with warmth, kindness, and professionalism—both in person and on the phone
• Answer phones and help triage emergency calls and walk-in cases
• Share important information with the medical team quickly and clearly
• Explain hospital policies, procedures, and financial options in a supportive way
• Enter client and patient information accurately into medical records
• Process invoices and payments with attention to detail
• Offer reassurance and compassion during emotional and high-stress situations

Team Support

• Work closely with veterinarians, technicians, and fellow CSRs to keep the hospital running smoothly
• Communicate clearly and collaborate as part of a tight-knit team
• Help maintain a clean, organized, and welcoming front desk and lobby
• Support hospital safety, infection control, and emergency protocols

What We’re Looking For

• Previous veterinary, medical, or customer service experience is a plus—but not required
• Excellent communication and multitasking skills
• Calm, friendly, and confident demeanor in fast-paced or emotional situations
• A genuine love for animals and the people who love them
• Positive attitude and team-first mindset
• Flexible availability for evenings, weekends, and holidays

Hour Required-Please only apply if you can commit to these hours: Applicants NEED TO BE AVAILABLE ALL THESE HOURS

Sunday to Friday from 12midnight to 8am

Saturday and Sundays ALL Day/Night/OVER-Night Availability

Holidays

Shifts will Vary- You will not be required to work all these hours just have the full availability.

Why Join Us / What We Offer

• Be part of a dedicated, supportive, and amazing emergency veterinary team
• Meaningful, rewarding work supporting pets and their families
• Get in on the ground floor of a new hospital and shape its future
• Plenty of room to grow and advance your career as the hospital expands
• Training and growth opportunities in the veterinary field
• Fun, fast-paced working environment
• Daily interaction with pets in need

Why You’ll Love Working at GVETS

• Fun, energetic, and supportive work environment
• Never a dull day—see and learn something new every shift
• Competitive pay based on experience
• Meaningful, rewarding work when it matters most
• Daily interaction with pets
• Training, learning, and growth opportunities in emergency and critical care
• Room for career advancement

If you are passionate about emergency medicine and want to make a difference while being part of an amazing team with room to grow, we’d love to hear from you! If you’re looking for a role where you can learn, grow, stay challenged, and truly make a difference, we’d love to meet you. Apply today and join the GVETS family!

Apply now by sending your resume and a brief cover letter.