Emergency Vet CSR - Evenings, Weekends & Growth

Vetcor; Boone (NC); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) matching

Roth Retirement Savings Plan

529 Savings Plan

Tuition Support Program

Referral Bonus Program

Paid Time Off

Pet discounts

Uniform allowance

Wellness benefits

Job summary

Animal Emergency Clinic of the High Country is seeking a compassionate Part-Time Client Service Representative to join our 24/7 emergency veterinary team. You will be the first point of contact, greeting clients, handling check-ins, and managing calls in a busy evening/night schedule including weekends and holidays.

The role emphasizes excellent customer service, cash handling, and accurate data entry while collaborating with doctors and staff to ensure a calm, supportive experience for pets and

Qualifications

• Ability to be the first point of contact for clients and patients.
• Strong communication skills for front-desk interactions.
• Comfort handling payments and cash transactions.
• Ability to work evenings, nights, weekends, and holidays.
• Willingness to learn clinic software and adapt to a fast-paced environment.

Responsibilities

• Greet clients and check patients in/out efficiently.
• Answer and manage incoming phone calls.
• Process payments accurately and manage transactions.
• Enter and manage client/patient information in the clinic system.
• Maintain organized front-desk operations and assist the veterinary team.

Skills

Customer service

Cash handling

Phone etiquette

Data entry

Calm under pressure

Team player

Tools

POS software

Job description

Animal Emergency Clinic of the High Country is seeking a compassionate Part-Time Client Service Representative to join our 24/7 emergency veterinary team. You will be the first point of contact, greeting clients, handling check-ins, and managing calls in a busy evening/night schedule including weekends and holidays.

The role emphasizes excellent customer service, cash handling, and accurate data entry while collaborating with doctors and staff to ensure a calm, supportive experience for pets and