Emergency Transport Dispatcher & Communications Specialist

Novant Health; Wilmington (NC); Ibrido; USD 48.000 - 64.000; Tempo pieno

Descrizione del lavoro

Novant Health seeks a Regional Transfer Center professional to actively coordinate air and ground transport operations. You will monitor unit status, direct communications, and ensure safe patient transfers across the region.

The role requires strong knowledge of medical terminology, two years in transport/dispatch, and relevant certifications with a focus on patient-centered care. This on-site position offers day shifts and a collaborative team environment.

Competenze

• High School Diploma or GED is required; an associate degree is preferred.
• Two years of transport/dispatch experience is required.
• Certification as Flight Communicator and NC EMT certification (or equivalent) are required/preferred within stated timelines.

Mansioni

• Direct and coordinate communications with air and ground transport units.
• Monitor location and status via tracking systems and maintain clear radio communications.
• Follow FAA and aeromedical requirements for flight following and patient transport.
• Coordinate bed availability and admissions with Patient Placement and AOO.
• Provide professional, timely updates to internal and external customers while adhering to HIPAA.

Conoscenze

Medical terminology

Formazione

High School Diploma or GED

Associate degree preferred

Degree in related field

Descrizione del lavoro

Novant Health seeks a Regional Transfer Center professional to actively coordinate air and ground transport operations. You will monitor unit status, direct communications, and ensure safe patient transfers across the region.

The role requires strong knowledge of medical terminology, two years in transport/dispatch, and relevant certifications with a focus on patient-centered care. This on-site position offers day shifts and a collaborative team environment.