Emergency Supervisor- Veterinary Technician

ACCESS Specialty Animal Hospital - Los Angeles; Culver City (CA); On-site; Full time

Job summary

An established industry player in animal healthcare seeks an Emergency Technician Shift Supervisor to lead a dynamic team in providing exceptional patient care. In this role, you will oversee technical staff, manage patient assignments, and ensure efficient operations in a fast-paced environment. With opportunities for professional growth and a commitment to employee wellbeing, this position offers a chance to make a significant impact on the lives of animals and their owners. Join a supportive and innovative team dedicated to excellence in veterinary care, where your skills will be valued and nurtured.

Benefits

Paid time off including parental leave

Top quality medical, dental, and vision insurance

Pet perks including free exams

Mental health benefits

401k with employer contribution

Continuing education support

Scholarship opportunities

Performance bonuses

Qualifications

• 2+ years of ER experience in a lead or supervisory role.
• Strong commitment to patient care and teamwork.

Responsibilities

• Oversee shift staff to ensure high-quality work and patient care.
• Manage patient assignments based on case severity and staff skills.

Skills

Emergency Room Experience

Team Leadership

Patient Care

Resource Management

Education

Veterinary Technician Certification

Job description

Emergency Technician Shift Supervisor

Culver City, CA

Who we are

Located in Culver City, ACCESS LA is a referral hospital with 24-hour Emergency services, where our technicians encounter all sorts of cases when working closely with some of the most qualified doctors in the country. Add that we have numerous specialty departments and it’s possible a tech’s day could involve a Macaw with a broken beak, time in one of our many advanced operating rooms, watching our Orthopedic Surgeons replace a dog’s elbow, or operating an MRI. It’s a long list of unique experiences best suited to those who absolutely love caring for sick or injured animals in a high-paced, renowned animal hospital.

Job Purpose:

• Provide primary point of contact through which all technical questions, comments, concerns, and issues can be handled
• Decrease the time spent by doctors and technical staff replicating responsibilities or missing duties by providing oversight for all technical employees in the moment

Duties and Responsibilities:

• Oversee the individuals working on any given shift to ensure their work product is excellent
• Review any patient/doctor issues that come up in the moment to allow for expedient and satisfactory resolution
• Assign patients to the appropriate group based upon case severity and knowledge of technical skill level of group technical employees
• Updating full patient census forms and patient board regularly during shift
• Updating Triage Board as necessary in a Triage-Center-In-Certification-Process Hospital
• Ensure rounds are being appropriately handled as patients are transferred from one person to the next
• Acts as primary person for resource management of technical staff within the Emergency Department
• As assigned by the Technician Manager, trains staff in any technical areas requested
• Responsible for being primary key-holder OR Cubex resource as needed

Qualifications:

• Minimum of 2 years of ER experience in a lead/supervisor role
• Enjoy being a key player on a dynamic team providing the highest standard of patient care
• Embody our core values: service, compassion, integrity, and quality

Benefits – our care in action

We provide benefits spread comprehensively across your mental, physical, emotional, and financial wellbeing designed to meet your needs as a unique individual. Some key benefits include:

• Paid time off including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions
• Top quality medical, dental, and vision insurance plus health savings account and flexible spending account
• Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations
• Generously subsidized backup and ongoing care support for children, adults, and pets
• Mental health benefits including coaching and therapy sessions
• 401k with employer contribution and no waiting period
• Tenure-based incentive program and performance bonuses
• Continuing education and development support through our library of free CE courses and paid time off to complete
• Scholarship opportunities and student loan support program

You’ll Grow With Us

Here, you can grow your career as best fits you through access to comprehensive learning and skillset programs. You can build your skills and earn credentials through:

• Our vast, diverse, and free library of continuing education courses - ThriveU
• Live, virtual interactive workshops to develop valuable leadership skills
• A program designed to teach you the fundamentals of running a pet hospital
• Earn your AVMA-CVTEA Accreditation and become a Vet Tech through our fully accredited distance learning program for veterinary technicians
• Scholarship opportunities and tuition reimbursement

And, with so many locations nationwide, you can find and move into any specialty, hospital type, or environment. Join us and provide your best care at a clinic that is deeply rooted within its community and bolstered by the resources of Thrive Pet Healthcare.

Compensation:

Non Credentialed Assistants: $22/hr - $30/hr

Licensed Technicians: $25/hr - $38/hr

VTS: $41/hr

Pay to be determined by skills assessment

At Thrive Pet Healthcare, we celebrate and embrace the uniqueness and diversity of all of our team members, pet parents, and pets. We strive to create a diverse, equitable, and inclusive culture where all team members belong and feel empowered.