Emergency Solutions Case Facilitator

Northeastern Center Inc; Auburn (IN); On-site; USD 42,000 - 54,000; Full time

Job summary

Northeastern Center Inc in Auburn, IN seeks an Emergency Solutions Case Facilitator to join the team and provide on-call crisis intervention services 24/7. The role will involve acting as a liaison with referral sources and coordinating follow-up after emergencies.

Qualified candidates have a relevant bachelor's degree, lived experience with mental health or substance use recovery, and will obtain Certified Peer Support Professional Certification within 90 days of hire.

Qualifications

• Bachelor's degree related to mental health is required.
• Lived experience (self or supporting a loved one) is required.
• Certified Peer Support Professional Certification must be obtained within 90 days of hire.
• Must possess a valid state issued driver's license.

Responsibilities

• Provide 24/7/365 on-call crisis intervention services (phone, face-to-face, telehealth).
• Act as community liaison between Northeastern Center and referral sources (hospitals, nursing homes, etc.).
• Follow-up on previous emergency calls and maintain positive working relationships with referral sources.

Education

Bachelor's degree in a mental health related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Emergency Solutions Case Facilitator

CHOC Full Time Auburn, IN, US

The Emergency Solutions Case Facilitator operates as a team member under the supervision of the Emergency Solutions Team Manager.

Primary job duties include 24/7/365 on-call for crisis intervention services and acting as community liaison between Northeastern Center and referral sources. On call services include telephone, face-to-face, and telehealth interactions with clients. Follow-up action on previous emergency calls and maintaining positive working relationships with referral sources (hospitals, nursing homes, etc.) are other essential tasks.

A Bachelors Degree related to mental Health and lived experience is required.

Lived experience is defined as either a personal experience in their own recovery form mental health or substance use or direct experience supporting a loved one in their recovery journey.

Certified Peer Support Professional Certification (Must be obtained within 90 days of hire).

License: Must possess a valid state issued drivers license.