Mobile Crisis Counselor

BestCare Treatment Services, Inc.; Madras (OR); Vor Ort; USD 52.000 - 72.000; Vollzeit

Zusammenfassung

BestCare Treatment Services, Inc. is seeking a Mobile Crisis Counselor to respond to crisis calls and provide immediate mobile support to individuals in mental health crises within the county.

You will assess risk, coordinate with peers, and link clients to appropriate services, while upholding BestCare policies and HIPAA requirements. The role requires a Master’s degree in a behavioral health field, a valid Oregon driver’s license, and CPR/First Aid certifications.

Qualifikationen

• Master’s degree in accepted behavioral health field.
• Must meet Oregon Administrative Rules definition of a peer.
• For individuals in recovery from substance-use disorder, must have maintained continuous recovery for the previous two years at time of hire.
• Must maintain a valid Oregon Driver License or ability to obtain one and insurability for travel.

Aufgaben

• Provides crisis and risk assessment and intervention services in mobile crisis response.
• Provides immediate mobile response to individuals in mental health crisis within the county.
• Gathers information to assess risk factors for self/others and recommends safety plans.
• Assesses personal safety and coordinates law enforcement when appropriate.
• Directs the Peer team to complete comprehensive safety plans for each client.
• Provides consultation to treatment providers and emergency departments as needed.
• Facilitates linkage to mental health treatment and social services.
• Operates in a dynamic, sometimes ambiguous work environment.
• Respects client rights and maintains professional boundaries and ethics.
• Adheres to abuse reporting laws, 42 CFR, and HIPAA requirements.
• Documents and maintains EHR and completes documentation on time.
• Reviews crisis documentation completed by Peer team member.
• Collaborates with team members and community partners.
• Maintains communication with MH providers and clients for follow-up.
• Assists in referrals to respite or higher levels of care as needed.
• Acts as a role model by sharing life experiences to inspire clients.
• Addresses calls with clients needing support who may be at risk.
• Identifies client abilities and assets to empower self-management.
• Performs other related duties as assigned.

Kenntnisse

Crisis intervention

Communication

Risk assessment

Collaboration

Ausbildung

Master’s Degree in behavioral health

Jobbeschreibung

Description

The Mobile Crisis Counselor is responsible for responding to crisis calls with the Mobile Crisis Peer, assessing the situation to determine client service needs, eligibility, and appropriateness of services, and making referrals or coordinating with other agencies to obtain services for clients and their families as necessary. In addition, this position provides guidance and direction to the designated Peer team member in alignment with BestCare policies and procedures, all regulations, and best practices.

QUALIFICATIONS:

EDUCATION AND/OR EXPERIENCE REQUIREMENTS:

• Master’s Degree in accepted behavioral health field
• Must meet the Oregon Administrative Rules definition of a peer: “Any individual who has similar life experience, either as a current or former recipient of addictions or mental health services, or as a family member of an individual who is a current or former recipient of addictions or mental health services.”
• For individuals in recovery from substance-use disorder, must have maintained continuous recovery for the previous two years at the time of hire

LICENSES AND CERTIFICATIONS:

• QMHP-C or LPC/LCSW required, or registration for QMHP-R or PCA/CSWA within 1 week of hire and ability/commitment to obtain within 6 months or 2 years, respectively
• Must maintain a valid Oregon Driver License or ability to obtain one upon hire and be insurable under the organization’s auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations), and must have a reliable vehicle with adequate insurance to travel as needed.
• Current CPR and First Aid certifications (or obtain within 3 months of hiring)

PREFERRED:

• Bilingual in English/Spanish a plus

ESSENTIAL FUNCTIONS:

1. 1. Provides crisis and risk assessment and intervention services in support of BestCare’s mobile crisis response, including after hours;
2. 2. Provides immediate mobile response to individuals experiencing mental health crises within the County. Calls may come from a variety of different sources including the hospital, jail, police, or other community partners;
3. 3. Gathers information necessary to identify and assess risk factors for harm to self or others in the context of the client's current psycho-social state via interview with client and with consideration given to collateral information; makes recommendations for safety planning or higher level of care needs;
4. 4. Assesses for personal safety in the environment and requests law enforcement support as appropriate;
5. 5. Provides direction to the Peer team member in completing comprehensive safety plans for each client;
6. 6. Provides assessment, recommendations, and case consultation to treatment providers and emergency department as appropriate;
7. 7. Provides information and facilitates linkage to mental health treatment and other social services;
8. 8. Operates in a sometimes ambiguous and frequently changing work environment;
9. 9. Respects client rights and responsibilities and demonstrates professional boundaries and ethics;
10. 10. Adheres to mandatory abuse reporting laws, 42 CFR, and HIPAA requirements;
11. 11. Documents and maintains electronic health record (EHR) and ancillary records in a manner that assures compliance with all agency policies, program procedures and local, state, and federal regulations. Completes documentation within agency stated timelines.
12. 12. Reviews/approves all crisis documentation completed by the Peer team member;
13. 13. Collaborates effectively with other team members and community partners;
14. 14. Provides case consultation and stays in communication with other MH providers;
15. 15. Completes appropriate follow-up with clients as required;
16. 16. Assists in completing referrals, as necessary, to respite or other higher levels of care;
17. 17. Acts as a role model to clients to inspire hope and share life experiences as appropriate;
18. 18. Telephones contacts, which include talking with clients who need support and are struggling and may be prone toward self-harm/suicidality or prone to making bad decisions;
19. 19. Identifies person’s abilities, strengths and assets and assists them to recognize and use them.
20. 20. Other related duties as assigned.