Emergency Shelter Advocate: Crisis Intervention & Support

Mercy Co; Laredo (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition assistance

Retirement plan matching

Job summary

Mercy is seeking a dedicated professional to work with administrative and direct services in developing and implementing emergency shelter services, including crisis intervention, crisis counseling, intakes, assessments, orientations and cooperative living agreements.

Experience in human services or equivalent life experience is preferred; bilingual abilities and a valid driver’s license are a plus. The role requires rotating shifts, extended hours as needed, and basic computer skills.

Qualifications

• Experience/education in human services or equivalent life experience.
• Prefer knowledge or experience with residential care settings.
• Prefer knowledge or experience in crisis intervention/counseling.
• Strong household management capabilities; ability to rotate shifts and extended hours as needed.
• Ability to lift and push 50 pounds.
• Basic computer skills.
• Bilingual preferred. Valid driver’s license preferred.

Responsibilities

• Developing and implementing emergency shelter services including crisis intervention and crisis counseling.
• Conducting intakes and assessments to determine client needs.
• Providing orientations and developing cooperative living agreements with residents.
• Collaborating with a caring team to support clients in crisis and help ensure safe housing solutions.

Skills

Crisis intervention

Crisis counseling

Intakes

Assessments

Orientations

Cooperative living agreements

Bilingual

Basic computer skills

Education

Human services education

Tools

Basic computer skills

Job description

Mercy is seeking a dedicated professional to work with administrative and direct services in developing and implementing emergency shelter services, including crisis intervention, crisis counseling, intakes, assessments, orientations and cooperative living agreements.

Experience in human services or equivalent life experience is preferred; bilingual abilities and a valid driver’s license are a plus. The role requires rotating shifts, extended hours as needed, and basic computer skills.