Emergency Services Operations Leader

Confluence Health; Wenatchee (WA); On-site; USD 4,487,000 - 7,004,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Flexible Spending Accounts & Health-Sh

Paid Time Off

Generous Retirement Plans

Life Insurance

Long-Term Disability

Gym Membership Discount

Tuition Reimbursement

Employee Assistance Program

Adoption Assistance

Shift Differential

Job summary

Confluence Health in Washington state is seeking an Operations Supervisor to lead daily operational, administrative, quality, and performance functions of the department. This role partners with the Department Nurse Manager, Medical Director, hospital leadership, and ancillary departments to ensure safe, efficient, patient-centered care that aligns with accreditation standards and regulatory requirements.

The position requires knowledge of emergency healthcare operations, staffing coordination,

Qualifications

• Bachelor's degree in healthcare administration, business administration, or related field.
• Minimum of 4 years of leadership experience.
• Experience using electronic health records and healthcare information systems.
• Ablity to analyze data and utilize metrics to drive operational improvements.

Responsibilities

• Promotes a professional, team-based environment throughout the department and with all other departments within Confluence Health.
• Proactively identifies staffing levels according to defined position specifications to ensure appropriate staffing effectiveness.
• Monitors service and performance standards for departmental functions and drives quality improvements.
• Participates in improvement projects to achieve annual goals and implements changes.
• Participates in patient and employee satisfaction monitoring and improvement processes.
• Ensures payroll is complete and accurate; assists in operating and capital budget development and monitoring.
• Responsible for department level ordering and tracking of equipment.
• Develops unit goals that support hospital strategic goals and policies.
• Ensures accreditation standards are met on an ongoing basis.
• Responsible for hiring and evaluating staff in collaboration with the Department Manager.
• Performs other duties as assigned.

Skills

Leadership

Communication

Problem-solving

Organizational skills

Data analysis / metrics

Education

Bachelor's degree in healthcare administration, business administration, or related field

Job description

Confluence Health in Washington state is seeking an Operations Supervisor to lead daily operational, administrative, quality, and performance functions of the department. This role partners with the Department Nurse Manager, Medical Director, hospital leadership, and ancillary departments to ensure safe, efficient, patient-centered care that aligns with accreditation standards and regulatory requirements.

The position requires knowledge of emergency healthcare operations, staffing coordination,