Emergency Services Dispatcher II

GovernmentJobs.com — City of Fresno, CA; Fresno (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

The City of Fresno is hiring experienced dispatchers to provide essential public safety communications for police and EMS. You will answer, evaluate, and prioritize emergency calls, dispatch the appropriate units, and document incidents.

You must be able to operate a multi-channel CAD system and related equipment with sound judgment. Incumbents are expected to obtain certification within 12 months of appointment, work varied eight- or ten-hour shifts, and may be required to work weekends and

Qualifications

• Experience in emergency dispatch for police/EMS.
• Ability to use CAD and related equipment.
• Must obtain certification within 12 months of appointment.

Responsibilities

• Answer and evaluate emergency police and EMS calls.
• Dispatch appropriate public safety units.
• Prepare police and fire reports and records.
• Operate CAD console and related equipment.

Skills

Emergency dispatch

Public safety communication

CAD systems

Customer service

Tools

CAD system

Radio communications

Job description

FILING DEADLINE: Continuous/Open until Filled (City of Fresno will accept applications until a sufficient amount of applications have been received, or selection has been made; therefore the recruitment may close at anytime.)

The Fresno Police Department strives at providing the citizens of Fresno a safe and protected community. Fresno PD is currently seeking experienced dispatchers to provide excellent and prompt customer service. Journey level dispatchers shall answer and evaluate emergency police and emergency medical service calls; operate a multi-channel Computer-Assisted Dispatch (CAD) system console and related equipment to dispatch appropriate public safety units; and prepare police and fire reports and records. Incumbents are expected to perform emergency dispatch duties using a considerable amount of independent judgment. Must receive certification by the Police Department verifying that the incumbent is capable of performing solo radio duty within 12 months of appointment.

Employees may be assigned to work any eight- or ten-hour shift and may be required to work weekends and holidays.

Shift pay is $1.25 to $1.75 per hour depending u