Emergency Services Counselor

Hampton-Newport News Community Services Board; Hampton (VA); On-site; USD 56,000 - 69,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Flexible Spending Account

Annual and Sick Leave

11 paid holidays

Virginia Retirement System (VRS)

Clinical Supervision

Job summary

Hampton-Newport News Community Services Board is seeking a License-Eligible Emergency Services Counselor to join the Crisis Services team. The role involves crisis assessments, interventions, and coordinating appropriate behavioral health care for individuals in psychiatric emergencies.

The position requires a Master’s in Counseling or Social Work eligible for VA licensure and at least one year of psychiatric care experience, with QMHP-T eligibility within 30 days of hire.

Qualifications

• Master's in Counseling or Social Work eligible for VA licensure (LPC or LCSW).
• One year of experience in a psychiatric care setting including counseling and crisis intervention.
• Eligible to register as a QMHP-T with the Virginia Board of Counseling within 30 days of hire.
• Pre-admission screener certification training modules must be completed within 30 days of hire.

Responsibilities

• Conduct comprehensive psychiatric crisis assessments and mental status evaluations.
• Provide crisis intervention, supportive counseling, and stabilization services.
• Determine appropriate levels of care and coordinate referrals, hospital admissions, and discharge planning.
• Collaborate with hospitals, law enforcement, emergency responders, and community providers.
• Assist with Temporary Detention Order (TDO) and Emergency Custody Order (ECO) processes.
• Attend hearings as needed and communicate recommendations to treatment providers.
• Maintain timely, accurate, and compliant clinical documentation.

Skills

Crisis intervention

Assessment

Care coordination

Clinical documentation

Education

Master's in Counseling or Social Work eligible for VA licensure (LPC or LCSW)

One year of psychiatric care experience (counseling & crisis intervention)

QMHP-T eligibility with Virginia Board of Counseling within 30 days

Pre-admission screener training modules completed within 30 days

Job description

Emergency Services Counselor - License Eligible (LPC or LCSW)

Annual Salary: $62,406

Work Schedule: Evenings, Weekends, and Holidays

The Hampton-Newport News Community Services Board (H-NNCSB) is seeking a License-Eligible (LPC or LCSW) Emergency Services Counselor to join our Crisis Services team and provide critical behavioral health assessments and crisis intervention to individuals experiencing psychiatric emergencies. The agency provides compassionate behavioral health, developmental disability, and substance use disorder services to the residents of Hampton and Newport News.

Required Qualifications

• Master's in Counseling or Social Work that is eligible for VA licensure (LPC or LCSW)
• One (1) year of experience in a psychiatric care setting including counseling and crisis intervention functions.
• Eligible to register as a QMHP-T with the Virginia Board of Counseling within 30 days of hire.
• Pre-admission screener certification training modules must be completed within 30 days of hire.

What You'll Do

As an Emergency Services Counselor, you will provide crisis assessments, intervention, and care coordination to help individuals receive the most appropriate level of behavioral health treatment.

Responsibilities Include

• Conduct comprehensive psychiatric crisis assessments and mental status evaluations.
• Provide crisis intervention, supportive counseling, and stabilization services.
• Determine appropriate levels of care and coordinate referrals, hospital admissions, and discharge planning.
• Collaborate with hospitals, law enforcement, emergency responders, and community providers.
• Assist with Temporary Detention Order (TDO) and Emergency Custody Order (ECO) processes.
• Attend hearings as needed and communicate recommendations to treatment providers.
• Maintain timely, accurate, and compliant clinical documentation.

Benefits Package

• Medical, Dental, Vision Insurance
• Life Insurance
• Flexible Spending Account
• Annual and Sick Leave
• 11 paid holidays
• Participation in the Virginia Retirement System (VRS)
• Clinical Supervision

The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.