Care Coordinator

Hampton-Newport News Community Services Board; Hampton (VA); On-site; USD 44,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Life Insurance

Flexible Spending Account (FSA)

Annual and Sick Leave

11 Paid Holidays

Virginia Retirement System (VRS)

Job summary

The Hampton-Newport News Community Services Board is seeking a Care Coordinator to join our Regional Crisis Stabilization Center. You will help individuals transition from crisis stabilization to the community by coordinating care and connecting them with behavioral health, medical, and social resources.

You will collaborate with a multidisciplinary team to assess needs, develop service plans, document in electronic health records, and promote continuity of care while maintaining confidentiality.

Qualifications

• Master's degree in human services required.
• Minimum 1 year experience in service coordination and psychoeducation.
• QMHP certification or trainee registration within 30 days of employment.

Responsibilities

• Coordinate referrals, discharge planning, aftercare and transitions of care.
• Connect individuals with behavioral health, medical, social, and community resources.
• Provide case management and benefits assistance.
• Develop individualized service plans and maintain timely electronic health record documentation.
• Collaborate with internal teams and community providers to promote continuity of care.
• Review pre-screening evaluations to determine referral appropriateness for crisis stabilization.
• Provide direct support and crisis intervention while maintaining confidentiality.

Skills

Service coordination

Psychoeducation

Behavioral health training

Education

Master's Degree in Human Services

Job description

Care Coordinator - Crisis Stabilization

Annual Salary: $52,278

Work Schedule: Monday - Friday, 8:30 a.m.- 5:00 p.m

Make a difference for individuals experiencing behavioral health crises.

The Hampton-Newport News Community Services Board is seeking a Care Coordinator to join our Regional Crisis Stabilization Center (RCSC). In this role, you will help individuals successfully transition from crisis stabilization services to the community by coordinating care, connecting them with resources, and helping ensure continuity of services.

Working as part of a multidisciplinary behavioral health team, you will collaborate with clients, families, community providers, and other professionals to identify needs, coordinate services, and support positive outcomes.

Required qualifications/skills:

• Master's Degree in Human Services.
• One (1) year of experience providing service collaboration and coordination, psychoeducation, and behavioral health skills training to the client population assigned.
• Must be registered with the Board of Counseling to practice as a QMHP, or register as a QMHP - Trainee within 30 days of employment.

In this role, you will:

• Coordinate referrals, discharge planning, aftercare services, and transitions of care.
• Connect individuals with appropriate behavioral health, medical, social, and community-based resources.
• Provide case management services, including assistance with benefits and other supportive service applications.
• Develop individualized service plans and maintain timely, accurate electronic health record documentation.
• Collaborate with internal teams and community providers to promote continuity of care.
• Review pre-screening evaluations and assist in determining the appropriateness of referrals for crisis stabilization services.
• Provide direct support and crisis intervention while advocating for client needs and maintaining confidentiality.

Why Join H-NNCSB?

Build a rewarding career with an organization dedicated to providing quality behavioral health, developmental disability, and substance use disorder services to individuals and families throughout the Hampton and Newport News communities.

Benefits include:

• Medical, Dental, and Vision insurance
• Life Insurance
• Flexible Spending Account (FSA)
• Annual and Sick Leave
• 11 Paid Holidays
• Virginia Retirement System (VRS)

The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.