Emergency Services Coordinator

California Governor's Office of Emergency Services; Sacramento (CA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Free Parking

On-site Gym and Locker room

Electric Carport

Excellent CalPERS state pension plan

401(k) and 457(b) Plans

Flexible Schedules

Generous paid time off

Health, dental & vision insurance

Investment in careers development

Job summary

The California Governor’s Office of Emergency Services (Cal OES) invites applicants for the Emergency Services Coordinator role within the State Operations Center. The ESC will support the SOC Operations Chief and collaborate with law, fire, regional coordinators, recovery and victim services teams to coordinate missions during emergencies and events.

Ideal candidates will demonstrate excellent communication, problem-solving, and the ability to work under pressure in a fast-paced state

Qualifications

• Familiarity with the Incident Command System Structure
• Excellent communication and problem-solving skills
• Strong written and verbal communication skills as well as MS Office Suite (Word, Excel, Access, etc), organizational skills and problem-solving
• Flexibility to perform under pressure and meet deadlines
• Strong organizational skills to manage multiple projects
• Reliable, dependable and able to function in a fast-paced environment
• Ability to respond to and solve sensitive or complex issues with discretion and tact
• Ability to work with diverse stakeholders professionally

Job description

Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team.

About the Opportunity:

The State Operations Center (SOC), Emergency Services Coordinator (ESC) will provide overall support to the Cal OES IST Operations Section team, which is utilized to respond to emergencies and disasters within California. Under the direction of the SOC Operations Chief, Program Manager I (PM I), this position performs a wide variety of operational tasks such as mission coordination, coordination with other members of the Operations Section (Law, Fire & Rescue, Regional Coordinator, Recovery, Victim Services, etc.) and may serve as primary or secondary support for a Task Force. Serves as an Operations Section Liaison between Cal OES and other internal and external stakeholders during steady state and when disasters, emergencies or events occur.

This position may be responsible for sensitive and confidential matters and requires the use of tact and sound judgment that recognizes the best interests of the State and Cal OES.

The incumbent is expected to be professional; courteous; establish and maintain cooperative working relationships with staff, local, State, and Federal officials, and representatives of other organizations; provide timely responses to internal/external customers; follow through on commitments; and to solicit and consider internal/external customer input when completing work assignments.

The assigned ESC is expected to prepare complete and comprehensive reports and provide recommendations; communicate and write effectively; reason logically; analyze problems and situations accurately and be empowered to take effective action(s).

You will find additional information about the job in the Duty Statement.

Desirable Qualifications:

• Familiarity with the Incident Command System Structure
• Excellent communication and problem-solving skills
• Possess strong written and verbal communication skills as well as strong computer skills using MS Office Suite (Word, Excel, Access, etc), organizational skills, and problem-solving skills
• Flexibility and adaptation to perform under pressure, while focused on mission critical deadlines
• Strong organizational skills with the ability to manage multiple projects effectively and meet tight deadlines
• Be reliable, dependable, accountable and able to function in a fast-paced, changing environment
• Have the ability to respond to and solve sensitive and/or complex issues with confidentiality, discretion and tact
• Have the ability to work with a variety of people and organizations in a professional and courteous manner

Working Conditions:

In Office: This position supports and manages the day-to-day business operations for Cal OES which is handled in an office location. This is not considered a hybrid telework position.

DMV Pull Program: Participation in the DMV Pull Program is required. The position(s) require(s) a valid Driver’s License (DL). You must answer the questions addressing your DL on your application. Ensure you provide your DL number, class, expiration date, and any endorsements and/or restrictions.

Conflict of Interest (COI): This position is designated under the Conflict of Interest Code and is required to complete Form 700 within 30 days of appointment. Failure to comply with the Conflict of Interest Code requirements may void the appointment.

Department Information:

The California Governor’s Office of Emergency Services (Cal OES) is committed to fostering a diverse and inclusive culture by hiring and retaining individuals from a variety of backgrounds and personal experiences. Our employees are empowered with the tools and resources necessary to meet our mission, while continuing to expand equity and inclusion efforts at all levels of the organization. We are committed to the spirit and work required to ensure the safety and resilience of every community in California.

Headquarter Response Operations manages the systems, alerts, training, products, documentation and support for the state operation center. Our goal is to ensure response teams and liaisons are equipped with the right tools to successfully support disaster response coordination across the regions and state.

The current State Operations Center (SOC) at the California Governor’s Office of Emergency Services has been a model for local governments, the private sector and non-profit organizations since it was built in 2001.

In the event of an emergency, employees may be contacted and requested to report to work in the event of an emergency. This contact may be outside of your normal working hours (evenings/nights, weekends, and holidays). This service may require irregular work hours, work locations other than the official duty location, and may include duties other than those specified in your official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and you may be required to relocate to emergency sites.

More information may be found here: Response Operations | California Governor's Office of Emergency Services

Department Website: http://www.caloes.ca.gov

Benefit information can be found on the CalHR website and the CalPERS website.

Cal OES employees are eligible for a number of benefits and working for us is a great opportunity to join a committed team. Benefits include but are not limited to the following:

• Free Parking
• On-site Gym and Locker room
• Electric Carport
• Excellent CalPERS state pension plan
• 401(k) and 457(b) Plans
• Flexible Schedules
• Generous paid time off
• Health, dental & vision insurance for the employee or the employee’s family
• Investment in careers development
• Located near many local eateries, financial institutions, and the Light Rail Station