Emergency Services Coordinator

California Governor's Office of Emergency Services

Fresno (CA)

Hybrid

USD 90,000 - 130,000

Full time

19 hours ago
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Benefits offered by this job

CalPERS pension
401(k) & 457(b)
Flexible schedules
Paid time off
Health/dental/vision insurance
Career development
Free parking
Electric carport

Job summary

California Governor’s Office of Emergency Services (Cal OES) is seeking an Emergency Services Coordinator in the Inland Region. You will act as the primary interface between state and local governments, coordinating resources and information during disasters and supporting preparedness during non-emergency periods.

Ideal candidates will have disaster response experience, strong collaboration skills with local agencies, and the ability to manage multiple priorities while ensuring regulatory

Qualifications

  • Experience responding to disasters.
  • Knowledge of state disaster preparedness and response protocols and SEMS.
  • Experience working with local government agencies.
  • Knowledge of federal, state, and local emergency preparedness laws, regulations, policies, and guidelines.
  • Ability to establish and maintain rapport and collaborative working relationships with internal and external partners.
  • Experience coordinating multiple multidisciplinary partners.
  • Ability to maintain confidentiality.
  • Ability to handle multiple priorities simultaneously.
  • Ability to provide real-time intelligence for situational awareness and decisions.
  • Excellent written and verbal communication skills.

Responsibilities

  • Serve as the primary interface between state and local governments on emergency management initiatives.
  • Provide advisory support and coordination to local and tribal governments, regional staff, and state agencies.
  • Lead and support emergency management projects and preparedness initiatives.
  • Respond to disasters and emergencies statewide, including after-hours deployments when required.
  • Maintain routine program responsibilities while addressing short-term urgent assignments.
  • Ensure compliance with regulatory requirements and internal deadlines.
  • Communicate effectively with stakeholders through reports, briefings, and presentations.
  • Develop and implement solutions to complex emergency management challenges.

Skills

Disaster response experience
Government liaison
Public speaking
Written communication
Confidentiality
Team coordination
Prioritization
Situational awareness
Interagency coordination
Software literacy

Tools

SEMS familiarity
MS Office

Job description

If you desire a rewarding and challenging position in emergency management, where you can make a difference by using your experience and abilities then this is the position for you.

The Inland Region consists of primarily rural jurisdictions with a few large metropolitan cities. The geography for the Inland Region is vast and varied with terrain consisting of valley floor agricultural centers, grasslands, watershed areas, high desert regions, foothill regions and high elevation mountain ranges.

The Inland Administrative Region is comprised of three operational sections that collectively support Mutual Aid Regions III, IV, and V, covering 31 counties and 123 cities and serving a population of approximately 7.2 million residents.

The primary headquarters for this position is Fresno County with the anticipated geographic area assigned being Mutual Aid Region V.

About The Role:

We are seeking a highly motivated Emergency Services Coordinator (ESC) to serve as the interface between state and local government partners. This position plays a critical role in strengthening emergency management capabilities across the state by providing guidance, coordination, and support before, during, and after disasters.

During complex, high-impact emergencies—such as wildfires, floods, or earthquakes—staff work alongside local emergency managers to coordinate state resources and share critical information with emergency operations centers across all levels of SEMS. Staff help identify resource gaps, analyze operational challenges, and support solutions that minimize impacts to life, property, and the environment.

During non-emergency periods, staff collaborate with counties and cities to strengthen preparedness. This includes reviewing emergency operations plans, supporting training and exercises, and updating policies and procedures based on lessons learned from After Action Reports.

Regional staff also help maintain the integrity of the Standardized Emergency Management System (SEMS) by coordinating quarterly Mutual Aid Regional Advisory Committee (MARAC) meetings. These meetings bring together emergency management partners—such as local and county emergency managers, fire, law enforcement, communications, and other local partners to discuss regulatory changes, system improvements, emerging technologies, funding opportunities, and overall regional readiness.

The ideal candidate thrives in a fast-paced and dynamic environment, demonstrates strong independence and leadership, and is committed to supporting communities during emergencies.

Key Responsibilities
  • Serve as the primary interface between state and local governments on emergency management initiatives.
  • Provide advisory support and coordination to local and tribal governments, regional staff, and state agencies.
  • Lead and support emergency management projects and preparedness initiatives.
  • Respond to disasters and emergencies statewide, including after-hours deployments when required.
  • Maintain routine program responsibilities while addressing short-term urgent assignments.
  • Ensure compliance with regulatory requirements and internal deadlines.
  • Communicate effectively with stakeholders through written reports, briefings, and presentations.
  • Develop and implement solutions to complex emergency management challenges.
Why This Role Matters:

As an Emergency Services Coordinator, you will play a vital role in helping communities prepare for, respond to, and recover from disasters, ensuring that critical resources and coordination are available when they are needed most.

We hope that you will consider a rewarding and challenging career with us!

Desirable Qualifications:

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

  • Experience responding to disasters.
  • Knowledge of state disaster preparedness and response protocols and procedures and the state’s disaster response structure.
  • Experience working with local government agencies.
  • Knowledge of federal, state, and local emergency preparedness and response laws, regulations, policies, and guidelines.
  • Ability to establish and maintain rapport and collaborative working relationships with highly engaged internal and external partners.
  • Experience with coordination of multiple multidisciplinary partners.
  • Ability to maintain a high degree of confidentiality.
  • Ability to handle multiple competing priorities simultaneously.
  • Ability to provide actionable, real-time intelligence to support situational awareness and decision-making.
  • Excellent customer service (interpersonal) skills, including professionalism, tactfulness, flexibility, and open-mindedness.
  • Excellent written and verbal communication skills.
  • Ability to meet deadlines in high pressure environments.
  • Ability to work efficiently and resourcefully as part of a team, or individually.
  • Ability to provide creative solutions to problems.
  • Demonstrate initiative.
  • Strong computer literacy and software skills and ability to quickly learn and adapt to new systems and technologies.
  • Public speaking/presentation skills.
Working Conditions:

Hybrid Telework: This position is eligible for a hybrid work schedule. Additional in office days may be required based on the business need.

DMV Pull Program: Participation in the DMV Pull Program is required. The position(s) require(s) a valid Driver’s License (DL). You must answer the questions addressing your DL on your application. Ensure you provide your DL number, class, expiration date, and any endorsements and/or restrictions.

Conflict of Interest (COI): This position is designated under the Conflict of Interest Code and is required to complete Form 700 within 30 days of appointment. Failure to comply with the Conflict of Interest Code requirements may void the appointment.

Department Information:

The California Governor’s Office of Emergency Services (Cal OES) is committed to fostering a diverse and inclusive culture by hiring and retaining individuals from a variety of backgrounds and personal experiences. Our employees are empowered with the tools and resources necessary to meet our mission, while continuing to expand equity and inclusion efforts at all levels of the organization. We are committed to the spirit and work required to ensure the safety and resilience of every community in California.

The Response Operations leads the State’s incident response efforts and maintains emergency management situational awareness during an incident. Responding to a disaster means addressing the short-term, direct effects of an incident or threat. Response includes immediate actions to save lives, protect property, and meet basic human needs.

The Cal OES Response Operations addresses all types of threats and hazards, ranging from accidents, technological hazards, natural disasters, human-caused incidents, pre-planned events, proactive preparedness measures, and mutual aid coordination.

The Response Operations reinforces local responses to incident areas by coordinating state-level government, private sector, and nongovernmental roles in support of local governments and other entities. Responses are conducted in accordance with the Standardized Emergency Management System (SEMS).

In the event of an emergency, employees may be contacted and requested to report to work in the event of an emergency. This contact may be outside of your normal working hours (evenings/nights, weekends, and holidays). This service may require irregular work hours, work locations other than the official duty location, and may include duties other than those specified in your official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and you may be required to relocate to emergency sites.

More information may be found here: Response Operations | California Governor's Office of Emergency Services

Department Website: http://www.caloes.ca.gov

Benefit information can be found on the CalHR website and the CalPERS website.

Cal OES employees are eligible for a number of benefits and working for us is a great opportunity to join a committed team. Benefits include but are not limited to the following:

  • Excellent CalPERS state pension plan
  • 401(k) and 457(b) Plans
  • Flexible Schedules
  • Generous paid time off
  • Health, dental & vision insurance for the employee or the employee's family
  • Investment in careers development
  • Free Parking
  • Electric Carport
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