Appeals and Correspondence Analyst

California Governor's Office of Emergency Services; Sacramento (CA); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Free Parking

On-site Gym and Locker room

Electric Carport

CalPERS pension plan

401(k) and 457(b) plans

Flexible schedules

Generous paid time off

Health, dental & vision insurance

Job summary

California Governor’s Office of Emergency Services (Cal OES) seeks an experienced Analyst II to perform complex analytics for federal and state disaster grant programs within Recovery Operations.

The role involves evaluating the PA, CDAA, FMAG, HMGP, HMEP, PDM, FMA, and IRC grants, meeting deadlines, and guiding management on program alternatives while potentially leading Analysts I and support staff.

Qualifications

• Excellent written and oral communication skills.
• Ability to analyze and solve complex problems and recommend action.
• Proficiency with data tools including Excel, Power BI, Tableau, and Salesforce.

Responsibilities

• Perform complex analytical tasks for PA/Disaster Grant programs.
• Develop policies, procedures, grants, and recommendations for program issues.
• Communicate findings effectively in writing and orally; manage short-term projects.

Skills

Excel

Power BI

Tableau

Salesforce

Word

Outlook

Communication

Data analysis

Project management

Tools

Excel

Power BI

Tableau

Salesforce

Word

Outlook

Job description

Job Description And Duties

Are you looking for an exciting and fast-paced career? Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a high-energy, team-oriented environment, you are encouraged to apply.

Job Description And Duties

Are you looking for an exciting and fast-paced career? Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a high-energy, team-oriented environment, you are encouraged to apply.

Job Description And Duties

Are you looking for an exciting and fast-paced career? Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a high-energy, team-oriented environment, you are encouraged to apply. Under the direction of the Supervisor I, the Analyst II performs the more complex analytical tasks relating to the provision of federal and state disaster assistance grant programs within the Cal OES Recovery Operations Program. Recovery Operations Analyst II performs a broad range of full journey level analytical tasks relating to financial, programmatic, and administrative requirements of the Public Assistance (PA) Disaster Grant, California Disaster Assistance Act (CDAA), Fire Management Assistance Grant (FMAG), Hazard Mitigation Grant Program (HMGP), Hazardous Materials Emergency Preparedness grant (HMEP), Pre-Disaster Mitigation program (PDM), Flood Mitigation Assistance (FMA), Interagency Recovery Coordination (IRC), and other grant programs. Works under strict regulatory and administrative deadlines and acts with independence to maintain a routine workload and respond to short term special projects and priority assignments. Formulates policies, procedures, grants, and makes recommendations on program related issues and advises management on potential program alternatives and impacts. May also serve in a lead capacity over Analyst I’s and program support staff. Must be able to logically and creatively analyze and resolve governmental/administrative problems of a more complexity using various tools and program applications. Gathers and analyzes data to develop and evaluate alternatives for a variety of program related areas. Makes recommendations to management on those alternatives. Communicates effectively orally and in writing, and functions in an environment with demanding and changing priorities. Independently performs various and complex analytical work while maintaining a standard workload and responding to frequent short-term tasks. You will find additional information about the job in the Duty Statement.

Working Conditions

This position is located in the Public Assistance Unit in Mather.

Hybrid Telework

This position is eligible for a hybrid work schedule. Additional in office days may be required based on the business need.

Conflict of Interest (COI)

This position is designated under the Conflict of Interest Code and is required to complete Form 700 within 30 days of appointment. Failure to comply with the Conflict of Interest Code requirements may void the appointment.

Department Information

The California Governor’s Office of Emergency Services (Cal OES) is committed to fostering a diverse and inclusive culture by hiring and retaining individuals from a variety of backgrounds and personal experiences. Our employees are empowered with the tools and resources necessary to meet our mission, while continuing to expand equity and inclusion efforts at all levels of the organization. We are committed to the spirit and work required to ensure the safety and resilience of every community in California. The California Governor’s Office of Emergency Services (Cal OES) is an emergency response, homeland security, and disaster recovery agency and as a result, is a dynamic and exciting place to work in a team-oriented environment. Cal OES provides training to enhance the understanding of emergency and incident management to all employees. The Recovery Directorate is responsible for managing disaster recovery and providing assistance to local governments, special districts, certain nonprofit organizations, individuals, businesses and agricultural communities impacted by disasters. The Recovery Directorate ensures state and federal support are provided in an efficient and timely manner throughout the recovery process. The Recovery Directorate is comprised of three sections — Recovery Operations, Hazard Mitigation, and Interagency Recovery Coordination. Recovery personnel are responsible for assisting in the management of statewide disaster recovery efforts, as well as assisting agricultural communities, businesses, certain nonprofit organizations, individuals, local governments and special districts impacted by disasters.

In the event of an emergency, employees may be contacted and requested to report to work in the event of an emergency. This contact may be outside of your normal working hours (evenings/nights, weekends, and holidays). This service may require irregular work hours, work locations other than the official duty location, and may include duties other than those specified in your official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and you may be required to relocate to emergency sites.

More information may be found here: Recovery Directorate | California Governor's Office of Emergency Services

Department Website: http://www.caloes.ca.gov

Desirable Qualifications

• Possess exceptional written and oral communication skills, with the ability to present information and express ideas or arguments in a clear, confident, and convincing manner
• Ability to analyze and solve complex problems and recommend an effective course of action
• Computer skills that include Excel, Word, Outlook, Adobe, PowerPoint, Power BI, Tableau, and Salesforce
• Demonstrated ability to effectively organize work and manage multiple projects with competing deadlines to complete assignments in a timely manner
• Ability to work efficiently and effectively independently and in a team environment
• Possess strong organizational, time management, analytical, and project management skills
• Demonstrate the ability to prioritize workload and manage multiple projects with short-term and long-term deadlines
• Demonstrate willingness to assume the most complex duties and adapt to changing priorities
• Demonstrate the ability to make clear and concise decisions
• Have experience in providing reports and data analysis
• Careful and astute attention to detail
• Have excellent customer service skills
• Be able to work in remote areas and makeshift office environment

Benefits

• Free Parking
• On-site Gym and Locker room
• Electric Carport
• Excellent CalPERS state pension plan
• 401(k) and 457(b) Plans
• Flexible Schedules
• Generous paid time off
• Health, dental & vision insurance for the employee or the employee's family
• Investment in careers development
• Located near many local eateries, financial institutions, and the Light Rail Station

Benefit information can be found on the CalHR website and the CalPERS website.