Emergency Services Assistant BWH

Massachusetts General Hospital; Boston (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking healthcare organization dedicated to patient care and community service. As an Emergency Services Assistant, you will play a vital role in supporting patients with daily activities, ensuring their comfort and well-being. This position offers a dynamic work environment where you can make a real difference in patients' lives. With a focus on teamwork and high-quality care, you will have the opportunity to grow professionally while contributing to groundbreaking medical discoveries. If you're passionate about helping others and eager to be part of a supportive team, this role is perfect for you.

Benefits

Sign-on Bonus

Health Benefits

Paid Time Off

Retirement Plan

Qualifications

• High School Diploma or equivalent preferred for applicants.
• CNA, PCT, or MA certification required for this role.

Responsibilities

• Assist patients with daily living tasks such as bathing and dressing.
• Perform vital signs and document in medical records accurately.

Skills

Patient Care

Medical Terminology

Customer Service

Phlebotomy

Bilingual Skills

Education

High School Diploma

CNA Certification

Nursing Fundamentals

Tools

Electronic Medical Records

Job description

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Emergency Services Assistant - 36 hour Day - BWH Emergency Department

A $750.00 sign-on bonus is being offered to eligible new employees hired in our PCA positions.

Job Summary

Working under the direction of licensed personnel, assists patients with activities of daily living tasks such as bathing, dressing, and eating. Also assists with taking patients' temperature, blood pressure, pulse, and respiration.

Does this position require Patient Care? Yes

Essential Functions

- Performs vital signs, weights/heights, intakes, and outputs with accuracy and within established time frame and/or as requested.
- Completes all documentation in the medical record as required.
- Interacts with patients and their families effectively.
- Helps patients with a number of basic hygiene tasks. This may include bathing and dressing patients, helping them use the toilet if needed, and feeding them.
- Assist with helping patients turn and reposition themselves in bed as needed and help them move between the bed and a wheelchair if they use one.
- Listens to any health concerns patients may have and report those concerns to the nurses.

Qualifications

Education
High School Diploma or Equivalent preferred

Licenses and Credentials

• Certification as a CNA, PCT, MA, EMT or commensurate experience required. If the state of MA is not offering CNA exams at the time of hire, documentation of successful completion of full CNA course work will suffice.
• Nursing student who has completed her/his fundamentals of nursing with a clinical component (clinical rotation or simulation lab). For nursing students hired as PCAs, strongly prefer nursing students enrolled in BSN programs or direct-entry Masters' programs.

Experience
Experience working in clinical setting 1-2 years preferred

Knowledge, Skills and Abilities
- Ability to understand and follow written and oral instructions.
- Knowledge of medical terminology.
- Bi-lingual skills preferred.
- Strong patient/customer service skills.
- Phlebotomy experience preferred.
- Ability to lift up to 35 pounds.
- Proficient computer skills to work efficiently with electronic medical records.
- May not currently hold a valid nursing license.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

45 Francis Street

Scheduled Weekly Hours

36

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.