Emergency Service Dispatcher

Beaufort County; Beaufort (SC); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Retirement

Deferred compensation

Flexible spending accounts

Life insurance

Disability

Holidays

Vacation

Sick leave

Job summary

Beaufort County is seeking an Emergency Services Dispatcher for the Communications Center that operates 24/7, every day of the year. The ESD listens to calls, gathers critical information, and dispatches responders promptly to incidents across Beaufort County.

The role requires a high school diploma, no criminal history, and the ability to type at least 35 wpm, with aptitude for written and radio communication. Pre-employment testing and willingness to work any shift are required.

Qualifications

• High school diploma or equivalent.
• No criminal history.
• Effective written, in person and/or over the telephone and radio communication.
• Typing speed of at least 35 words per minute.
• Must pass pre-employment testing.
• Willing to work any shift assigned.
• Willing to remain on duty during emergencies such as hurricanes.

Responsibilities

• Listen to calls, obtain critical incident information, and assess urgency.
• Dispatch appropriate emergency responders quickly and accurately.
• Maintain calm, professional communication with callers in stressful situations.

Skills

Written communication

Typing 35 wpm

Shift work

Emergency response

Education

High school diploma

Job description

Description

EMERGENCY SERVICES DISPATCHER (BCSO): Our Communications Center is in operation 24 hours a day, 365 days a year and receives more than half a million calls annually. The Emergency Services Dispatcher (ESD) is the first voice someone in need hears when they call for help. The ESD must be able to professionally listen to the call, obtain critical information about the incident and dispatch the appropriate emergency responders as quickly and efficiently as possible.

Typical Qualifications

MINIMUM REQUIREMENTS:

• High school diploma or equivalent
• No criminal history
• Must be able to communicate effectively in writing, in person and/or over the telephone and radio.
• Must be able to type a minimum of 35 correct words a minute.
• Must pass all pre-employment testing.
• Must be willing to work any shift to which you are assigned.
• Must be willing to remain on duty when activated for an emergency such as a hurricane.

Supplemental Information

All applicants tentatively selected for a position with Beaufort County Council will be required to submit to urinalysis to screen for the illegal use of drugs and to a background check prior to appointment. Employment is contingent upon clearing both the drug screening and background investigation. Beaufort County is an Equal Opportunity Employer.

Benefits

We offer a complete benefits package to full-time employees including

• health care
• dental
• vision
• retirement
• deferred compensation plans
• flexible spending accounts
• life insurance
• long-term & short-term disability
• holidays
• vacation
• sick leave

To learn more details, please visit the Beaufort County Human Resources website.