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Mercyhealth in Crystal Lake, IL is seeking an ED Technician trainer and mentor to support new hires and current staff. You will train and precept, educate on procedures and safety, and act as a liaison to nursing management to improve care in the Emergency Department.
The role emphasizes mentoring, documentation, and reliable escalation of concerns while supporting EMS supply and unit operations.
Cares for patients in the Emergency Department under direction of nursing staff.
PRN Shift: PRN
Serves as a mentor to new hires and as a resource to all ED Technicians.
Supports newly hired ED Technicians for a minimum of three shifts, increasing the new hires workload as his/her progress and experience allows.
Oversees ED Technician orientation under the direction of the department educator, completing an orientation and competency check on new hire ED Technicians upon the completion of the orientation period.
Educates all newly hired ED Technicians regarding departmental procedures, safety and health issues, and other information.
Coaches for improvement and educates staff for results.
Brings concerns and/or new ideas forward to the unit manager to improve care on the unit, reporting staff behavioral concerns to management immediately.
Completes documentation as appropriate for any care provided (food consumption, bowel movements, movement, and other documentation as assigned).
Serves as liaison to nursing management and the new ED Technicians.
Assist nursing and support service leadership in identifying process improvement opportunities as directed by leadership.
Processes patient charges and orders supplies as needed.
Processes order requests in an accurate and timely manner.
Assists in acquisition of supplies for EMS.
Restocks EMS supply room.
Checks for outdated equipment and supplies.
Participates in department or unit performance improvement activities.
Serves as a role model in Critical Moments of Service standards.
Special projects and other duties as assigned.
Completion of a CNA program or Graduate of a medical assistant program accredited by the Accrediting Bureau of Health Education Schools (ABHES) or the Commission on Accreditation of Allied Health Education Programs (CAAHEP), or graduate of a medical assistant program in a postsecondary school or college that has institutional accreditation by a regional accrediting commission or by a national accrediting organization approved by the U.S. Department of Education 12 months experience as an ED Technician for Mercyhealth or in another emergency department or 12 months experience as a pre hospital EMT
Certified as a Nursing Assistant in applicable state or Certified as a Medical Assistant through the AAMA (American Association of Medical Assistants) or RMA certification through the AMT (American Medical Technologists) or CCMA (Certified Clinical Medical Assistant) through NHA (National Healthcareer Association) or RMA through AAH (American Allied Health) or NCMA Certification through the NCCT that have also completed the education requirements. or Licensed as an EMT-B or EMT-A in applicable state Approved CPR or BLS certification required within 90 days
Responsibilities include interviewing, and training CNAs; planning, assigning, and directing work
PAY RANGE: $18.65 - $27.04
Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.
Mercyhealth offers competitive pay and benefits, including retirement, time off, on-demand pay, access to the Employee Assistance Program (EAP), and more.