Job Summary:
As the leader of the health care team, provides professional nursing care, utilizing the nursing process in accordance with established standards of care, policies, and procedures. Demonstrates performance consistent with the Medical Center Vision, Mission, and Strategic Plan of the organization. Remains flexible to changing systems; is expected to demonstrate quality and effectiveness in work habits and clinical practice; and treats co-workers, patients, families, and all members of the health care team with dignity and respect.
Essential Responsibilities:
- The Registered Nurse demonstrates proficiency by exhibiting the following skills, competencies, and behaviors:
- Leadership:
- Upholds Kaiser Permanente's Policies and Procedures, Principles of Responsibilities, and applicable laws.
- Serves as a leader of the health care team; delegates tasks appropriately, and demonstrates accountability.
- Understands own and team members' scope of practice and escalates issues as appropriate.
- Demonstrates professional, supportive behavior.
- Champions new ideas.
- Leads and directs others through change processes.
- Utilizes effective communication strategies including chain of command and issue escalation.
- Participates in problem identification and resolution.
- Mentors, orients, and coaches others in unit-specific operations and patient care activities.
- Shares responsibility and authority with subordinates and holds them accountable for performance.
- Problem-solves collaboratively with other departments to resolve member issues.
- Prioritizes, delegates, and supervises work assignments to ensure patient care completion.
- Complies with regulatory requirements, policies, procedures, and standards of practice.
- Nursing Process:
- Develops or contributes to individualized care plans based on assessments, planning, implementation, and evaluation.
- Ensures multidisciplinary planning, consultation, and education are included.
- Reflects patient admission data, ongoing findings, age, cultural needs, and acuity.
- Discusses plans with patients and families, completing them timely.
- Monitors patient progress and revises plans as needed.
- Ensures care meets standards of practice and includes effective discharge planning and patient education.
- Ensures patient understanding of discharge instructions and medication information.
- Patient Care Experience:
- Practices customer service standards defined by the organization.
- Responds promptly to call lights, alarms, and patient requests.
- Facilitates resource utilization through appropriate referrals.
- Maintains patient confidentiality and a clean, safe environment.
- Treats patients and families with courtesy, respect, and compassion.
- Listens actively to patient needs, ensuring understanding and exceeding expectations.
- Team Commitment:
- Acts as an effective, cooperative team member and supports a collaborative environment.
- Constructively handles conflicts and accepts feedback.
- Mentors and supports new staff and students.
- Attends mandatory meetings and participates in professional development.
- Contributes to unit learning needs and educational planning.
- Maintains punctuality and adheres to attendance policies.
- Supports labor-management partnership efforts.
- Fiscal Responsibility:
- Minimizes overtime and identifies system improvements.
- Uses resources efficiently to maximize potential.