Emergency Room Administrative Coordinator

Anna Jaques Hospital; Winchester, Northern (MA, KY); Hybrid; USD 26,000 - 36,000; Full time

Job summary

Winchester Hospital is seeking an Administrative Associate for the Emergency Department on a 36-hour weekly day shift. This role provides clerical support to the patient care team, maintains accurate electronic medical records, and serves as the unit coordinator for non-clinical matters.

You will answer phones, greet patients and visitors, file and process orders in the EMR, and help coordinate tests, admissions, and discharge paperwork.

Qualifications

• High School Diploma or equivalent is required.
• At least one year of administrative support experience is preferred.
• Basic computer knowledge; excellent communication and customer service skills.
• Must be able to read, write, and communicate effectively in English with patients and staff.

Responsibilities

• Provide administrative support to the unit and staff to allow patient care focus.
• Answer unit phones, direct calls, take messages, and relay information promptly.
• Greet patients and visitors; assist with forms and directing inquiries to appropriate staff.
• Process physician and other orders in the EMR and monitor for urgent issues.
• Prepare patient records and charts for admission, discharge, or transfer; assist with paperwork.
• Schedule tests and diagnostic services; arrange transport and equipment as needed.
• Complete clerical tasks, file, maintain inventory of forms and supplies.

Skills

Basic computer knowledge

Excellent communication

English language proficiency

Customer service

Reading and writing in English

Education

High School Diploma or equivalent

Job description

Winchester Hospital is seeking an Administrative Associate for the Emergency Department on a 36-hour weekly day shift. This role provides clerical support to the patient care team, maintains accurate electronic medical records, and serves as the unit coordinator for non-clinical matters.

You will answer phones, greet patients and visitors, file and process orders in the EMR, and help coordinate tests, admissions, and discharge paperwork.