Emergency Response Coordinator Restoration Specialist

American Restoration; Gilbert (AZ); On-site; USD 45,000 - 55,000; Full time

Job summary

American Restoration, located in Gilbert, Arizona, is seeking an Emergency Response Coordinator to provide immediate on-site support during fire-related emergencies. The role demands a compassionate yet decisive approach to help property owners swiftly amid crises.

The candidate will respond rapidly to assess needs, explain key restoration processes, and secure necessary agreements while maintaining strong relations with first responders. This position offers an opportunity to make a significant difference in the community during emergency situations.

Qualifications

• Excellent communication skills, able to remain calm and compassionate in crisis situations.
• Familiarity with fire safety principles and emergency response environments is preferred.
• Valid driver's license and ability to travel locally on short notice.

Responsibilities

• Monitor emergency dispatches and respond to active fire scenes.
• Provide immediate support and explain restoration processes to property owners.
• Build relationships with local first responders and document all interactions.

Skills

Exceptional interpersonal skills

Strong listening skills

Ability to build trust quickly

Confidence in presenting solutions

Job description

American Restoration, located in Gilbert, Arizona, is seeking an Emergency Response Coordinator to provide immediate on-site support during fire-related emergencies. The role demands a compassionate yet decisive approach to help property owners swiftly amid crises.

The candidate will respond rapidly to assess needs, explain key restoration processes, and secure necessary agreements while maintaining strong relations with first responders. This position offers an opportunity to make a significant difference in the community during emergency situations.