Emergency Police Dispatcher: Real-Time Dispatch & Support

Regional 911 Intake Solutions; Crossville (IL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Retirement plans

Paid leave

Job summary

Regional 911 Intake Solutions in Crossville, IL seeks Police Dispatchers to receive emergency and nonemergency calls, document details, and coordinate with officers. You will monitor radio traffic, assign incidents, and relay updates while maintaining accurate incident records.

The position may require night, weekend, and holiday shifts, with potential overtime depending on staffing and agency needs; a high school diploma and typing accuracy are expected, with training provided where needed.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Ability to type accurately and understand spoken information.
• Experience with jurisdictional geography and security screening may be required.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Radio communication

Multitasking

Attention to detail

Education

High School Diploma or GED

Tools

Records management system

Job description

Regional 911 Intake Solutions in Crossville, IL seeks Police Dispatchers to receive emergency and nonemergency calls, document details, and coordinate with officers. You will monitor radio traffic, assign incidents, and relay updates while maintaining accurate incident records.

The position may require night, weekend, and holiday shifts, with potential overtime depending on staffing and agency needs; a high school diploma and typing accuracy are expected, with training provided where needed.