Emergency Police Dispatcher: Rapid Response & Radio Dispatch

Regional 911 Intake Solutions; Java Village (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision

Retirement plans

Paid leave

Employee assistance resources

Continuing education

Premium pay

Job summary

Regional 911 Intake Solutions in New York seeks Police Dispatcher to receive emergency and nonemergency requests, document details, and coordinate with officers. The role requires accurate typing, clear radio communication, and the ability to learn jurisdictional geography.

Responsibilities include assigning calls, monitoring officer status, and relaying updates while maintaining confidential records. Training and security screening may be required by the agency.

Qualifications

• A high school diploma or recognized equivalent is commonly required. Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography. Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Radio comms

Multitasking

Active listening

Education

High school diploma

Tools

CJIS access

Job description

Regional 911 Intake Solutions in New York seeks Police Dispatcher to receive emergency and nonemergency requests, document details, and coordinate with officers. The role requires accurate typing, clear radio communication, and the ability to learn jurisdictional geography.

Responsibilities include assigning calls, monitoring officer status, and relaying updates while maintaining confidential records. Training and security screening may be required by the agency.