Police Dispatcher – Critical Communications & Officer Support

Regional 911 Intake Solutions; Town of Big Flats (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Regional 911 Intake Solutions in New York is seeking Police Dispatchers to support law enforcement operations by receiving calls, maintaining communications with officers, and coordinating with emergency services.

Dispatchers document locations, monitor radio traffic, assign calls, and help ensure safety through accurate information and timely updates; entry requirements include a high school diploma and the ability to type accurately.

Qualifications

• High school diploma or equivalent commonly required.
• Ability to type accurately.
• Ability to understand spoken information and communicate clearly by radio.
• Access to certain systems may require additional screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.

Skills

Typing

Multitasking

Communication

Radio procedures

Education

High school diploma

Tools

Records management system

Job description

Regional 911 Intake Solutions in New York is seeking Police Dispatchers to support law enforcement operations by receiving calls, maintaining communications with officers, and coordinating with emergency services.

Dispatchers document locations, monitor radio traffic, assign calls, and help ensure safety through accurate information and timely updates; entry requirements include a high school diploma and the ability to type accurately.