Emergency Police Dispatcher: Fast, Precise Call Handling

Regional 911 Intake Solutions; Forreston Township (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

Regional 911 Intake Solutions in Forreston, IL seeks Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. You will document incident details, assign calls, and monitor radio traffic to ensure timely responses in a fast-paced environment.

Requirements include a high school diploma or GED, strong typing and radio communication skills, and the ability to learn jurisdiction geography.

Qualifications

• Typing accurately and listening skills.
• Clear radio communication and understanding spoken information.
• Ability to learn jurisdiction geography and work with dispatch procedures.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Coordinate with neighboring agencies and maintain incident records.

Skills

Typing accuracy

Radio communication

Multitasking

Clear spoken communication

Education

High school diploma or GED

Job description

Regional 911 Intake Solutions in Forreston, IL seeks Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. You will document incident details, assign calls, and monitor radio traffic to ensure timely responses in a fast-paced environment.

Requirements include a high school diploma or GED, strong typing and radio communication skills, and the ability to learn jurisdiction geography.