Emergency Communications Dispatcher

Regional 911 Intake Solutions; Media (IL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions in Media, IL seeks Police Dispatcher to handle emergency and non-emergency requests, document incident locations, assign calls to officers, and maintain clear radio communication during operations.

This role may include night, weekend, and rotating shifts; candidates should type accurately, understand spoken information, and learn jurisdiction geography. Background checks and security screenings may apply where required.

Qualifications

• High school diploma or equivalent is commonly required.
• Typing accurately and clear radio communication are essential.
• Ability to learn jurisdiction geography and operate within confidentiality standards.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing accuracy

Clear radio communication

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Media, IL seeks Police Dispatcher to handle emergency and non-emergency requests, document incident locations, assign calls to officers, and maintain clear radio communication during operations.

This role may include night, weekend, and rotating shifts; candidates should type accurately, understand spoken information, and learn jurisdiction geography. Background checks and security screenings may apply where required.