Police Dispatcher – Emergency Communications Specialist

Regional 911 Intake Solutions; Hampstead (MD); On-site; USD 42,000 - 64,000; Full time

Job summary

Regional 911 Intake Solutions is seeking Police Dispatchers to support law enforcement operations in Hampstead, MD. You will receive emergency and nonemergency requests, document locations and descriptions, and assign calls to officers while monitoring radio traffic and incident updates.

The role requires precise typing, clear radio communication, and strong knowledge of local geography. Background checks and access to records systems may apply, with overtime and shift work common.

Qualifications

• A high school diploma or recognized equivalent.
• Ability to type accurately and understand spoken information.
• Clear radio communication and jurisdictional geography knowledge.
• Access to records systems may require additional screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.

Skills

Typing

Communication

Multitasking

Geography knowledge

Education

High school diploma

Job description

Regional 911 Intake Solutions is seeking Police Dispatchers to support law enforcement operations in Hampstead, MD. You will receive emergency and nonemergency requests, document locations and descriptions, and assign calls to officers while monitoring radio traffic and incident updates.

The role requires precise typing, clear radio communication, and strong knowledge of local geography. Background checks and access to records systems may apply, with overtime and shift work common.