Critical Police Dispatcher - 24/7 Emergency Communications

Regional 911 Intake Solutions; Sudlersville (MD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plans

Paid leave

Job summary

Regional 911 Intake Solutions in Sudlersville, MD, seeks police dispatchers to support law enforcement by receiving requests for assistance and maintaining reliable communication with officers. Dispatch may include telephone call taking, radio dispatch, and records-system duties.

Roles may require night, weekend, holiday, and rotating shifts, with emphasis on accuracy, rapid coordination, and safeguarding sensitive information across agencies.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Job description

Regional 911 Intake Solutions in Sudlersville, MD, seeks police dispatchers to support law enforcement by receiving requests for assistance and maintaining reliable communication with officers. Dispatch may include telephone call taking, radio dispatch, and records-system duties.

Roles may require night, weekend, holiday, and rotating shifts, with emphasis on accuracy, rapid coordination, and safeguarding sensitive information across agencies.