Emergency Police Dispatcher: 24/7 Communications

Public Safety Dispatch Network; Concord (MA); On-site; USD 55,000 - 90,000; Full time

Job summary

Public Safety Dispatch Network seeks Police Dispatcher opportunities in Concord, MA. The role focuses on receiving emergency and nonemergency requests, maintaining accurate location data, and ensuring timely updates to officers in the field.

Applicants should have a high school diploma and strong typing/communication skills. Training is often provided, with shifts including nights, weekends, holidays, and potential overtime depending on staffing and needs.

Qualifications

• A high school diploma is commonly required. Entry-level vacancies may provide training.
• Typing speed and accuracy, ability to understand spoken information, and clear radio communication are important.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Education

High school diploma

Job description

Public Safety Dispatch Network seeks Police Dispatcher opportunities in Concord, MA. The role focuses on receiving emergency and nonemergency requests, maintaining accurate location data, and ensuring timely updates to officers in the field.

Applicants should have a high school diploma and strong typing/communication skills. Training is often provided, with shifts including nights, weekends, holidays, and potential overtime depending on staffing and needs.