Emergency Police Dispatch Specialist

Regional 911 Intake Solutions; Big Bear City (CA); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions in Big Bear City, CA seeks Police Dispatchers to support law enforcement operations by handling emergency and nonemergency calls, coordinating with officers, and maintaining reliable communications. The role includes documenting incident details, radio coordination, and maintaining critical records to ensure swift, safe responses.

The position involves monitoring radio traffic, prioritizing calls, and coordinating with neighboring agencies.

Qualifications

• High school diploma or equivalent; training may be provided for entry-level roles.
• Experience in police dispatch or relevant certifications preferred.
• Typing speed and accuracy; ability to understand radio transmissions clearly.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.

Skills

Typing

Radio communications

Clear communication

Geography knowledge

Education

High school diploma or equivalent

Tools

Records management systems

Criminal justice information systems

Job description

Regional 911 Intake Solutions in Big Bear City, CA seeks Police Dispatchers to support law enforcement operations by handling emergency and nonemergency calls, coordinating with officers, and maintaining reliable communications. The role includes documenting incident details, radio coordination, and maintaining critical records to ensure swift, safe responses.

The position involves monitoring radio traffic, prioritizing calls, and coordinating with neighboring agencies.