Emergency Operations & Readiness Manager

INAWWA; Carmel (IN); Hybrid; USD 922,000 - 923,000; Full time

Job summary

The City of Carmel, Indiana is seeking an experienced public safety professional to serve as Planning Division Manager within the Carmel Fire Department. This leadership role helps shape how Carmel prepares for emergencies, coordinates major incidents and special events, and keeps critical public safety systems ready to perform when they are needed most.

Working at the intersection of emergency management, incident planning, interagency coordination, and public safety technology, you’ll partner

Qualifications

• High school diploma or GED with related vocational/technical training in fire science, emergency management, or related field.
• At least 5 years of experience in emergency management, fire service operations, or public safety communications.
• FEMA/NIMS ICS-100, ICS-200, ICS-700, and ICS-800 certifications; ICS-300/400 preferred.
• Experience working in an Emergency Operations Center or incident command environment.
• Valid Indiana driver's license.
• Strong communication, organization, planning, and problem-solving skills.
• Ability to coordinate effectively across multiple agencies and disciplines, including during high-pressure situations.

Responsibilities

• Lead Emergency Management & EOC Operations by serving in assigned EOC roles, including EOC Manager or Planning Section Chief, and supporting incident command operations.
• Plan for the unexpected by developing and maintaining emergency operations plans and incident response procedures.
• Coordinate across City departments, public safety partners, and outside agencies to strengthen preparedness and response.
• Prepare for major events by coordinating emergency support and response strategies.
• Build readiness through training programs, multi-agency exercises, and after-action reviews.
• Connect people and technology by supporting Fire Department communications systems, including radios and data systems.
• Partner with Technology and Dispatch to troubleshoot issues and manage equipment lifecycle.
• Support records management, reporting, and accreditation activities.
• Support emerging public safety technology programs, including UAS, as assigned.
• Support budgets and resources for communications and technology equipment.

Skills

Communication skills

Organizational skills

Planning

Problem-solving

Education

High school diploma or GED with related vocational/technical training

Tools

ICS-100/ICS-200/ICS-700/ICS-800

Job description

The City of Carmel, Indiana is seeking an experienced public safety professional to serve as Planning Division Manager within the Carmel Fire Department. This leadership role helps shape how Carmel prepares for emergencies, coordinates major incidents and special events, and keeps critical public safety systems ready to perform when they are needed most.

Working at the intersection of emergency management, incident planning, interagency coordination, and public safety technology, you’ll partner