EMERGENCY NOTIFICATION CONTROLLER, OFFICE EMERGENCY SERVICES

State of California; California (MO); On-site; USD 62,000 - 77,000; Full time

Benefits offered by this job

Free Parking

On-site Gym and Locker room

Electric Carport

CalPERS pension

Job summary

California Governor’s Office of Emergency Services seeks an Emergency Notification Controller to support the Warning Center with real-time information relay and coordination across federal, state, and local partners. This in-office, permanent full-time role requires rotating shifts and compliance with background investigations.

Salary ranges from $5,193 to $6,429 per month, with the potential for assignment to alternate locations during emergencies.

Qualifications

• Experience communicating clearly, concisely, and accurately during high-stress or emergency situations.
• Proficiency operating digital and analog communication systems and FEMA platforms.
• Ability to monitor, research, and validate information using multiple feeds and tools.
• Strong judgment and problem solving with rapid decision making.

Responsibilities

• Receive, coordinate and disseminate information for 24-hour warning capability.
• Work with federal, state, and local partners to support Warning Center operations.
• Handle rotating shifts, including nights, weekends, and holidays, in an in-office environment.

Job description

Job Posting: Emergency Notification Controller

California Governor's Office of Emergency Services

JC-533600 - Emergency Notification Controller

Salary: $5,193.00 - $6,429.00 per Month New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 10/12/2026

Application Methods: Electronic (Using your CalCareer Account), By Mail Drop-off

Are you looking for an exciting and fast-paced career? Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a high-energy, team-oriented environment, you are encouraged to apply.

Under direction of the Program Manager I, the Emergency Notification Controller (ENC) is responsible for a wide range of tasks including, but not limited to, receiving, coordinating and disseminating information. The ENC conducts daily contact with all levels of federal, state and local government, business industry, and the private sector, providing the State with 24‑hr warning capability. Works in a team environment on shift rotations and will follow the directions of the Watch Officer to provide support to the Warning Center operations.

The Warning Center has alternate locations established outside of Headquarters premise to maintain operational support to Cal OES. In an event of an emergency that requires the Warning Center staff to evacuate the building, or during normal operations where staff will be assigned to the designated alternate work location, reports to such designated location as directed or scheduled by Warning Center management.

Working Conditions

In Office: This position supports and manages the day-to-day business operations for Cal OES which is handled in an office location. This is not considered a hybrid telework position.

Minimum Requirements

EMERGENCY NOTIFICATION CONTROLLER, OFFICE EMERGENCY SERVICES

# of Positions: 1

Work Location: In Office

Telework: In Office

Job Type: Permanent, Full Time

Department Information

The California Governor’s Office of Emergency Services (Cal OES) is committed to fostering a diverse and inclusive culture by hiring and retaining individuals from a variety of backgrounds and personal experiences. Our employees are empowered with the tools and resources necessary to meet our mission, while continuing to expand equity and inclusion efforts at all levels of the organization. We are committed to the spirit and work required to ensure the safety and resilience of every community in California.

Headquarter Response Operations manages the systems, alerts, training, products, documentation and support for the state operation center. Our goal is to ensure response teams and liaisons are equipped with the right tools to successfully support disaster response coordination across the regions and state. The current State Operations Center (SOC) at the California Governor’s Office of Emergency Services has been a model for local governments, the private sector and non-profit organizations since it was built in 2001.

In the event of an emergency, employees may be contacted and requested to report to work in the event of an emergency. This contact may be outside of your normal working hours (evenings/nights, weekends, and holidays). This service may require irregular work hours, work locations other than the official duty location, and may include duties other than those specified in your official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and you may be required to relocate to emergency sites.

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Background Investigation: Candidates are required to submit to a background investigation process, including but not limited to Live Scan fingerprinting to obtain Department of Justice and Federal Bureau of Investigations clearances.

Desirable Qualifications

• Demonstrated experience communicating clearly, concisely, and accurately during high stress or emergency situations, including real time dissemination of critical information and effective coordination with federal, state, and local partners.
• Skill in validating, interpreting, and relaying emergency and disaster information (e.g., hazardous materials, severe weather, search and rescue missions, public safety events) while maintaining accurate reports and logs.
• Proficiency operating digital and analog communication systems, including radio transceivers, microwave systems, emergency services networks, and FEMA communication platforms.
• Ability to monitor, research, and validate information using multiple feeds, software platforms, and communication tools simultaneously.
• Proficiency with emergency communication systems (radio, microwave, FEMA platforms, Emergency Broadcast Systems, National Emergency Warning System, CLETS) and familiarity with FCC regulations.
• Skilled in multitasking across multiple software platforms, monitoring various information feeds, and maintaining essential databases, mission records, and contact lists.
• Strong judgment and problem solving abilities; capable of making rapid, independent decisions aligned with SOPs and escalating as needed.
• Ability to work effectively in a high intensity, 12 hour shift environment while maintaining professionalism, emotional stability, and situational awareness.
• Flexible and ready to work rotating shifts, nights, weekends, holidays, emergency overtime, and statewide travel assignments.
• Commitment to continuous learning, readiness training, SOP updates, and maintaining operational proficiency in Warning Center systems.

Benefit information can be found on the CalHR website and the CalPERS website.

Cal OES employees are eligible for a number of benefits and working for us is a great opportunity to join a committed team. Benefits include but are not limited to the following:

• Free Parking
• On-site Gym and Locker room
• Electric Carport
• Excellent CalPERS state pension plan
• 401(k) and 457(b) Plans
• Flexible Schedules
• Generous paid time off
• Health, dental & vision insurance for the employee or the employee's family
• Investment in careers development
• Located near many local eateries, financial institutions, and the Light Rail Station

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website: http://www.caloes.ca.gov

Human Resources Contact:
HR Unit - HH
[phone]
[e-mail]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications

All applicants must provide a Statement of Qualifications (SOQ) for the hiring manager’s review. Failure to include an SOQ may disqualify an applicant from consideration.

A resume in lieu of the SOQ responses and a standard or generic SOQ may disqualify an applicant from consideration.

Please review the Duty Statement and the Desirable Qualifications for the position.

SOQ FORMAT INSTRUCTIONS:

• The SOQ shall be no more than two pages, single-sided, double-spaced in 12-point Arial font.

PLEASE ANSWER THE FOLLOWING:

• Communication Experience: Describe your experience with communication during emergency situations. How do you ensure clear, concise, and accurate messaging when working under pressure in high-stress scenarios?
• Multitasking Between Multiple Software’s and Report Writing: In this role, you will need to multitask between various software platforms for alert origination, monitoring, and reporting. How do you manage multiple tasks simultaneously while ensuring timely and accurate reporting?

To obtain list eligibility please click on the link below:

Emergency Notification Controller - Exam EX-2290

Personal Leave Program 2025 (PLP 2025)

Effective July 1, 2025, CalHR implemented the temporary Personal Leave Program 2025 (PLP 2025), which reduces employee pay in exchange for leave credits. The reduction amount and leave credits vary by bargaining unit. Salary range(s) listed do not reflect this temporary reduction.

Training and Development (T&D)

T&D assignments are temporary assignments to provide an employee training and experience to move to a different occupational field. A T&D assignment is a formal agreement between the employee, the current supervisor, and the new supervisor. The duration of agreements can vary in length but shall not exceed twenty-four (24) months.

The duration may also be the length of experience needed to meet the minimum qualifications. Please note they are only available to current California State employees who have permanent status.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug‑free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.