Telecommunications Systems Technician III

California Governor's Office of Emergency Services; California (MO); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Excellent CalPERS state pension plan

Flexible Schedules

Generous paid time off

Health, dental & vision insurance for

Free Parking

Electric Carport

Job summary

California Governor's Office of Emergency Services (Cal OES) is seeking a Telecommunications Systems Technician III to ensure the operation of public safety communications networks and equipment. The role includes lead responsibilities over technicians, coordinating resources, and adhering to FCC rules and internal procedures.

The position requires effective communication with customers and colleagues, proficiency with Microsoft Office, and willingness to travel to diverse sites, including

Qualifications

• Ethical and accountable – exercises good judgment, tact, and responsibility in all assignments.
• Leadership skills – capable of mentoring, training, and guiding lower-level technicians.
• Technically proficient – possesses an advanced technical acumen to mentor, train, and support colleagues.
• Team-oriented – works cooperatively with colleagues, agencies, and stakeholders.
• Independent worker – able to take initiative and perform tasks without close supervision.

Responsibilities

• Respond to and resolve the most critical and complex public safety communication problems for State Agency clients.
• Provide lead supervision over one or more technicians and coordinate work activities.
• Plan, organize, oversee, and coordinate work to meet quality, quantity, and timeliness standards.
• Communicate effectively in written and verbal interactions with customers and coworkers.
• Travel to remote locations and work in varied conditions to ensure continued operation of systems.

Skills

Leadership

Mentoring

Public safety comms

Communication

Microsoft Office

Tools

Test equipment

Hand tools

Job description

Job Description And Duties

Are you looking for an exciting and fast-paced career? Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a high-energy, team-oriented environment, you are encouraged to apply.

Under the direction of the Telecommunications Systems Operations Supervisor I, the Telecommunications Systems Technician III (TST III) is responsible for responding to and resolving the most critical and complex public safety communications problems for State Agency clients. The TST III will also have lead responsibility over one or more technicians and may act as the area supervisor in their absence. Incumbents perform the full range of technician responsibilities required to ensure the continued operation of all public safety communication network/systems and equipment, which requires comprehensive knowledge of all public safety communication network/systems, including the most critical and complex. The duties are performed by following Federal Communications Commission (FCC) rules and regulations; utilizing at a minimum, office-provided training, complex test equipment, computers, hand tools, the Telecommunications Division Manual (TDM), and technical literature. Incumbent will communicate effectively on all written and verbal interactions, frequently interfacing with customers and co-workers to resolve issues and collaborate. In a lead capacity, incumbents will plan, organize, oversee, and coordinate the work activities of other technicians within an assigned geographic shop or microwave area to ensure the quality, quantity, and timeliness standards are met; assist to obtain the resources required to facilitate proper completion of work and foster communications with individuals, organizations, and other public safety agencies served. The TST III will maintain a professional and team-centered environment by establishing and maintaining effective working relationships. Incumbent will work proficiently with Microsoft Office products, including Word, Outlook, and Excel. Traveling to and working in remote locations, high elevations, and inclement weather conditions may be required.

• Applications are scheduled to be released to the hiring manager on the following dates:
• August 21, 2026
• Spetember 4, 2026
• September 18, 2026

You will find additional information about the job in the Duty Statement.

Working Conditions

In Office:

This position supports and manages the day-to-day business operations for Cal OES which is handled in an office location. This is not considered a hybrid telework position.

DMV Pull Program:

Participation in the DMV Pull Program is required. The position(s) require(s) a valid California Driver’s License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.

Department Information

The California Governor's Office of Emergency Services (Cal OES) is committed to fostering a diverse and inclusive culture by hiring and retaining individuals from a variety of backgrounds and personal experiences. Our employees are empowered with the tools and resources necessary to meet our mission, while continuing to expand equity and inclusion efforts at all levels of the organization. We are committed to the spirit and work required to ensure the safety and resilience of every community in California.

The California Governor's Office of Emergency Services (Cal OES) is an emergency response, homeland security, and disaster recovery agency and as a result, is a dynamic and exciting place to work in a team-oriented environment. Cal OES provides training to enhance the understanding of emergency and incident management to all employees.

Public Safety Communications (PSC) serves the state of California by providing public safety communications to the state’s first responders and oversight of the 9-1-1 system to the people of California. The PSC is dedicated to the preservation and protection of human life and public safety by delivering reliable and dependable communication services keeping the public connected during times of crisis.

In the event of an emergency, employees may be contacted and requested to report to work in the event of an emergency. This contact may be outside of your normal working hours (evenings/nights, weekends, and holidays). This service may require irregular work hours, work locations other than the official duty location, and may include duties other than those specified in your official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and you may be required to relocate to emergency sites.

More information may be found here: Public Safety Communications | California Governor's Office of Emergency Services

Department Website: http://www.caloes.ca.gov

Desirable Qualifications

• Ethical and accountable – exercises good judgment, tact, and responsibility in all assignments
• Leadership skills – capable of mentoring, training, and guiding lower-level technicians
• Technically proficient – possesses an advanced technical acumen to mentor, train, and support colleagues
• Team-oriented – works cooperatively with colleagues, agencies, and stakeholders
• Independent worker – able to take initiative and perform tasks without close. supervision
• Dependable – reliable for on-call duty, emergency response, and after-hours work
• Organized – manages multiple tasks, schedules, and documentation efficiently
• Communicative – strong oral and written communication skills for coordinating with agencies and documenting work
• Customer-focused – responsive to the needs of public safety agencies and end-users
• Physically resilient – to meet work requirements and a high safety consciousness
• Professional demeanor – to always represent CalOES core values in the absence of Supervisor while in the presence of subordinates and clients

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

• Excellent CalPERS state pension plan
• 401(k) and 457(b) Plans
• Flexible Schedules
• Generous paid time off
• Health, dental & vision insurance for the employee or the employee's family
• Investment in careers development
• Free Parking
• Electric Carport