Emergency Medicine Scheduler & Administration Specialist

1100 Endeavor Health Clinical Operations; Evanston (IL); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Career Pathways to PromoteProfessional

Medical, Dental, and Vision options

Tuition Reimbursement

Free Parking

Wellness Program

Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off

Community Involvement Opportunities

Job summary

Endeavor Health in Evanston is seeking an Emergency Medicine Department Scheduler and Support Assistant. The role supports the EM physician practice, manages clinical schedules, and serves as a primary contact for physicians, patients, and staff.

You will handle letters, oversee compliance, and assist with department projects to ensure smooth administrative operations within the division.

Qualifications

• High school diploma or equivalent work experience required.
• Minimum of 1 year of relevant work experience; medical office experience preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Responsibilities

• Answer phones, serving as the first point of contact for physicians, patients, and others.
• Transcribe and send certified letters to patients regarding lab results, medication changes, and follow-up instructions.
• Create and maintain clinical schedules for 60+ ED physicians, in online scheduler-EZCall.
• Track annual mandatory and compliance requirements for ED physicians, including CME, Trauma CME, and other modules.
• Automate and maintain personnel files.
• Coordinate with the Legal Department on risk management matters.
• Provide support to RN/APP staff.

Skills

Customer service

Multitasking

Education

High school diploma

Tools

Microsoft Office

Job description

Endeavor Health in Evanston is seeking an Emergency Medicine Department Scheduler and Support Assistant. The role supports the EM physician practice, manages clinical schedules, and serves as a primary contact for physicians, patients, and staff.

You will handle letters, oversee compliance, and assist with department projects to ensure smooth administrative operations within the division.