Emergency Medical Flight Dispatch Specialist

IAMTCS; Richmond (VA); On-site; USD 52,000 - 68,000; Full time

Job summary

LifeEvac, part of VCU Health, in Richmond, VA, seeks an Emergency Communications Specialist to manage call intake, dispatch flight teams, and coordinate helicopter operations for air and ground transports. This role is central to safe patient transfers and requires EMT-B certification and dispatch experience.

The specialist will handle scene responses and inter-facility flights, work cross-functionally with EMS agencies and facilities, and support urgent ambulance requests when not on flight

Qualifications

• Minimum of one year of active EMS or 911 dispatch experience.
• Rotational hours and high call volume handling.
• Must maintain EMT-B certification and CPR.

Responsibilities

• Handle call intake for scene responses and inter-facility flights.
• Dispatch flight team and coordinate helicopter operations with landing zone coordinators.
• Flight following and coordination with security/police at sending and receiving facilities.
• Handle ground ambulance and hospital transport requests when not actively on flight.

Skills

Multitasking

Effective communication

Customer service

Education

High school diploma or GED

EMD Certification

Tools

EMD knowledge

Flight coordination

Job description

LifeEvac, part of VCU Health, in Richmond, VA, seeks an Emergency Communications Specialist to manage call intake, dispatch flight teams, and coordinate helicopter operations for air and ground transports. This role is central to safe patient transfers and requires EMT-B certification and dispatch experience.

The specialist will handle scene responses and inter-facility flights, work cross-functionally with EMS agencies and facilities, and support urgent ambulance requests when not on flight