Senior Emergency Communications Leader (EMS & Aviation)

IAMTCS; Richmond (VA); On-site; USD 75,000 - 110,000; Full time

Job summary

Careers in Medical Transport Communications at LIFEEVAC - VCU Health in Richmond, VA seeks a Senior Emergency Communication Specialist to lead EMS and Aviation communications. The role focuses on QA/QI, training, and education for LIFECOMM operations, ensuring compliance with CAMTS and Air Medical standards.

The position also involves data reporting and frontline leadership. Education requires a High School diploma or GED.

Qualifications

• Two (2) years of communication experience in Aviation, EMS or 9-1-1 OR five (5) years as an EMT providing care in diverse environments.
• Licensure required: EMT-P, EMT-B and/or EMD.
• Strong recall, problem solving, and ability to perform under pressure.

Responsibilities

• Review 100% of aviation calls to ensure safety and industry standards (QA/QI).
• Prepare monthly data reports on team performance for the Communication Administrator.
• Develop training and education materials to support teammates based on QA/QI findings.
• Assist with onboarding and cross-training across EMS and Aviation disciplines.
• Lead the department in staffing decisions and liaison with administration to meet department needs.

Skills

EMS Communications

9-1-1

Emergency Dispatch

Emotional Control

Problem Solving

Education

High School Graduate or GED

Job description

Careers in Medical Transport Communications at LIFEEVAC - VCU Health in Richmond, VA seeks a Senior Emergency Communication Specialist to lead EMS and Aviation communications. The role focuses on QA/QI, training, and education for LIFECOMM operations, ensuring compliance with CAMTS and Air Medical standards.

The position also involves data reporting and frontline leadership. Education requires a High School diploma or GED.