Emergency Medical Dispatcher - Urgent Calls & EMS Support

Emergency Telecommunicator Services; Hillview (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education support

Job summary

Emergency Telecommunicator Services in Hillview, IL, is seeking qualified emergency medical dispatchers to join our team. You will handle high-priority calls, gather essential patient data, and coordinate ambulance resources according to approved protocols.

Responsibilities include confirming locations, applying evaluative questions, and relaying information to responders while maintaining protocol-based instructions. Overnight and rotating shifts may apply.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required.
• EMD certification may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services in Hillview, IL, is seeking qualified emergency medical dispatchers to join our team. You will handle high-priority calls, gather essential patient data, and coordinate ambulance resources according to approved protocols.

Responsibilities include confirming locations, applying evaluative questions, and relaying information to responders while maintaining protocol-based instructions. Overnight and rotating shifts may apply.