Emergency Medical Dispatcher — 24/7 Critical Response Hub

911 Emergency Communications; Donalds (SC); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Donalds, SC seeks Emergency Medical Dispatchers to manage urgent medical calls, verify locations, provide protocol-based instructions, and coordinate ambulance resources. The role requires staying within approved protocols and maintaining essential certifications.

Eligibility typically includes a high school diploma and dispatcher certification; CPR may be required. Applicants should be prepared for overnight shifts, weekends, and overtime as needed by the agency.

Qualifications

• High school diploma or equivalent commonly required.
• Sponsored training or EMT/paramedic certifications may be required before appointment.
• CPR certification may be required; EMT/paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Calm under pressure

Communication

Education

High school diploma or equivalent

EMD certification

Job description

911 Emergency Communications in Donalds, SC seeks Emergency Medical Dispatchers to manage urgent medical calls, verify locations, provide protocol-based instructions, and coordinate ambulance resources. The role requires staying within approved protocols and maintaining essential certifications.

Eligibility typically includes a high school diploma and dispatcher certification; CPR may be required. Applicants should be prepared for overnight shifts, weekends, and overtime as needed by the agency.