Emergency Medical Dispatcher/UKHC

UK HealthCare; Lexington (KY); On-site; USD 28,000 - 37,000; Full time

Job summary

UK HealthCare in Lexington, KY is seeking an Emergency Medical Dispatcher to support UK emergency services by handling EMS calls and coordinating ambulance dispatches.

The role requires EMT certification and APCO dispatch certification within one year of hire, a HS diploma, and at least 1 year of Public Safety/911 dispatch experience. Three 12-hour shifts per week with possible weekends/holidays.

Qualifications

• HS required.
• Two years related experience preferred; 1 year Public Safety/911 dispatch experience and/or dispatch certification preferred.
• EMT certification required and APCO dispatch certification within one year of hire.

Responsibilities

• Manage and direct emergency and non-emergency calls and dispatch UK ambulances.
• Schedule ambulance transports and assist in helicopter landing coordination.
• Provide call intake and relay pertinent information to hospital departments.

Skills

Medical terminology

Computer skills

Education

HS

Job description

Posting Details

Job Title

Emergency Medical Dispatcher/UKHC

Requisition Number

RE54829

Working Title

Emergency Medical Dispatcher

Department Name

H3100:Emergency Services

Work Location

Lexington, KY

Grade Level

07

Salary Range

$19.50-27.31/hour

Type of Position

Staff

Position Time Status

Full-Time

Required Education

HS

Click here for more information about equivalencies:

https://hr.uky.edu/employment/working-uk/equivalencies

Required Related Experience

1 yr

Required License/Registration/Certification

Emergency Medical Technician ( EMT ); plus dispatching certification from The Association of Public-Safety Communications Officials ( APCO ) International within a year of hire

Physical Requirements

This position requires regularly sitting at a computer workstation for extended periods of time and performing tasks with repetitive motions (such as typing); lifting, pushing, and/or pulling objects weighing up to 50 pounds; standing or walking with objects weighing up to 25 pounds.

Shift

Must be able to work three 12-hour shifts per week, 1745 – 0615; will also be required to work some weekends and holidays.

Job Summary

The emergency medical dispatcher will serve within UK emergency services’ dispatch. The dispatcher will be responsible for managing and directing emergency and non-emergency calls, dispatching UK ambulances, scheduling ambulance transports, and assisting in air traffic control for helicopters landing at the UK medical center. They will also be responsible for call intake for all incoming EMS units and relay pertinent information to the appropriate party within the hospital.

Skills / Knowledge / Abilities

Basic medical terminology and computer skills.

Does this position have supervisory responsibilities?

No

Preferred Education/Experience

Two years of related experience highly preferred; experience in air traffic control operations and within a large healthcare organization preferred; at least 1 year of Public Safety/911 dispatch experience and/or dispatch certification preferred

Deadline to Apply

09/20/2026

Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.