Fire Dispatch Specialist – 24/7 Emergency Communications

911 Emergency Communications; New Jersey; On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Franklin, NJ seeks Fire Dispatcher opportunities to coordinate responses, relay incident information, and support responding crews. Ideal candidates hold a high school diploma or GED, with fire dispatch training and EM dispatch certification possibly required.

Proficiency with computer systems, maps, and radio comms is essential. This role may involve variable shifts to ensure 24/7 readiness.

Qualifications

• High school diploma or GED is commonly required.
• Fire dispatch training and emergency medical dispatch may be required for certain assignments.
• Applicants should be comfortable with computer systems, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear communication

Attention to detail

Computer literacy

Education

High school diploma or GED

Fire dispatch training

EMD certification may be required

Tools

Computer systems

Job description

911 Emergency Communications in Franklin, NJ seeks Fire Dispatcher opportunities to coordinate responses, relay incident information, and support responding crews. Ideal candidates hold a high school diploma or GED, with fire dispatch training and EM dispatch certification possibly required.

Proficiency with computer systems, maps, and radio comms is essential. This role may involve variable shifts to ensure 24/7 readiness.