Emergency Medical Dispatcher - Apply Today

911 Emergency Communications; Annandale-on-Hudson (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

911 Emergency Communications in Annandale On Hudson, NY seeks an EMS dispatcher to handle medical emergencies, gather location details, and relay critical info to responders. You will work at a console, manage multiple data streams, and follow protocols to ensure timely dispatch.

Candidates should have a high school diploma and CPR/EMD certifications; some agencies sponsor training. Overtime, night/weekend shifts, and continuous coverage are common in this role.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification may be required.
• EMD certification may be required or sponsored by the agency.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition to assess severity.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

CPR certification

Emergency Medical Dispatcher

Education

High school diploma or equivalent

Job description

Position Details

Duty Location: {airport_name}, Annandale On Hudson, NY

Employer: The hiring EMS provider or communications agency identified in the official vacancy

Pay: {salary_min}–{salary_max} per year

Schedule: {work_schedule}

Appointment Type: {appointment_type}

Who May Apply: {who_may_apply}

Application Deadline: {closing_date}

Emergency medical communications may operate continuously. Employees may be assigned overnight shifts, weekends, holidays, rotating schedules, and required overtime.

What You May Do

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.

CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

General Conditions of Employment

Meet the employer’s age and employment eligibility requirements

Complete required background screening and employment assessments

Pass additional evaluations when specified by the hiring agency

Obtain and maintain required medical dispatch and CPR certifications

Follow approved protocols, medical oversight, and quality-assurance procedures

Protect confidential patient and incident information

Work Environment and Physical Requirements

This role generally involves extended console work, headset use, and simultaneous listening and data entry. Calls may concern serious illness, childbirth, injury, or death. Essential functions and accommodation procedures are established by the employer.

Benefits

Eligible employees may receive insurance coverage, retirement benefits, paid leave, employee-assistance services, and continuing education. Certification support, shift premiums, and other benefits depend on the organization and appointment terms.